Windows 10: Can't activate Windows 10

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  1. Posts : 10
    Windows 10 pro 32bit
       15 May 2018 #1

    Can't activate Windows 10


    I can't activate windows 10 pro
    Click image for larger version. 

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Views:	3 
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ID:	188875
      My ComputerSystem Spec


  2. Posts : 7,699
    10 Home x64 (1803) (10 Pro on 2nd pc)
       15 May 2018 #2

    following the instructions in that popup shows that the error code means...
    Click image for larger version. 

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ID:	188878

    And that's as far as I can help. @Superfly would know what to do next....
      My ComputersSystem Spec


  3. Posts : 10
    Windows 10 pro 32bit
    Thread Starter
       16 May 2018 #3

    Thanks for your response
      My ComputerSystem Spec

  4.    16 May 2018 #4

    Run a diagnostic - see Activation troubleshooting - Windows 10 Forums

    Look for these items:
    ServiceAvailable: (if false you have permissions corruption on the lisensing files)
    TamperedItems: (will display which files are corrupted)

    Try running...

    sfc/ scannow
      My ComputerSystem Spec


  5. Posts : 10
    Windows 10 pro 32bit
    Thread Starter
       17 May 2018 #5

    thank you Mr Superfly
    I following your instructions
    Click image for larger version. 

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    Code:
    Microsoft Windows [Version 10.0.16299.431]
    (c) 2017 Microsoft Corporation. All rights reserved.
    
    C:\WINDOWS\system32>sfc/ scannow
    
    Microsoft (R) Windows (R) Resource Checker Version 6.0
    Copyright (C) Microsoft Corporation. All rights reserved.
    
    Scans the integrity of all protected system files and replaces incorrect versions with
    correct Microsoft versions.
    
    SFC [/SCANNOW] [/VERIFYONLY] [/SCANFILE=<file>] [/VERIFYFILE=<file>]
        [/OFFWINDIR=<offline windows directory> /OFFBOOTDIR=<offline boot directory>]
    
    /SCANNOW        Scans integrity of all protected system files and repairs files with
                    problems when possible.
    /VERIFYONLY     Scans integrity of all protected system files. No repair operation is
                    performed.
    /SCANFILE       Scans integrity of the referenced file, repairs file if problems are
                    identified. Specify full path <file>
    /VERIFYFILE     Verifies the integrity of the file with full path <file>.  No repair
                    operation is performed.
    /OFFBOOTDIR     For offline repair specify the location of the offline boot directory
    /OFFWINDIR      For offline repair specify the location of the offline windows directory
    
    e.g.
    
            sfc /SCANNOW
            sfc /VERIFYFILE=c:\windows\system32\kernel32.dll
            sfc /SCANFILE=d:\windows\system32\kernel32.dll /OFFBOOTDIR=d:\ /OFFWINDIR=d:\windows
            sfc /VERIFYONLY
    
    C:\WINDOWS\system32> sfc /SCANNOW
    
    Beginning system scan.  This process will take some time.
    
    Beginning verification phase of system scan.
    Verification 100% complete.
    
    Windows Resource Protection did not find any integrity violations.
    
    C:\WINDOWS\system32>sfc /VERIFYFILE=c:\windows\system32\kernel32.dll
    
    
    Windows Resource Protection did not find any integrity violations.
    
    C:\WINDOWS\system32>sfc /SCANFILE=d:\windows\system32\kernel32.dll /OFFBOOTDIR=d:\ /OFFWINDIR=d:\windows
    
    Windows Resource Protection could not start the repair service.
    
    C:\WINDOWS\system32>sfc /VERIFYONLY
    
    Beginning system scan.  This process will take some time.
    
    Beginning verification phase of system scan.
    Verification 100% complete.
    
    Windows Resource Protection did not find any integrity violations.
    Last edited by Brink; 17 May 2018 at 16:40. Reason: code box
      My ComputerSystem Spec


  6. Posts : 10
    Windows 10 pro 32bit
    Thread Starter
       17 May 2018 #6

    Code:
    Windows Diagnostic Information
    ------------------------------
    
    Tool Version: 10.0.16299.15
    Licensing Status: Unlicenced
    Licensing Status Reason: 0xC004F014
    Local Genuine State: Invalid Licence
    Local Genuine Result P: 0
    Last Online Genuine Result: 
    Grace Time Minutes: 0
    Total Grace Days: 0
    Validity Expiration: 
    Active Partial Product Key: T83GX
    Active Product Key Pid2:  00330-80000-00000-AA438
    O S Version: 10.0.16299.2.00010100.0.0.048
    Product Name: Windows 10 Pro
    Processor Architecture: x86
    Edition Id: Professional
    Build Lab: 16299.rs3_release.170928-1534
    
    Active Sku Id: 
    Active Sku Description: 
    Product Uniqueness Groups: 
    Active Product Key P Key Id: 
    Active Product Key Pid Ex: 55041-03311-000-000001-03-1025-
    Active Product Key Channel: Volume:GVLK
    Active Volume Customer Pid: 
    Offline Installation Id: 
    Domain Joined: false
    Computer Sid: S-1-5-21-2207356182-3470499792-355292 
    Product L C I D: 1025
    User L C I D: 10241
    System L C I D: 1025
    Code Signing: SIGNED_INFO_PRS_SIGNED
    Service Available: false
    Oem Marker Version: 
    Oem Id: 
    Oem Table Id: 
    O A3 Product Key: 
    Manufacturer: MSI
    Model: MS-7236
    Install Date: 20180402232238.000000+180
    Result: PASS
    Tampered Items: 
    Server Props: 0xc0000022
    
    ****** Errors from Event Log *****
    Message: The Software Protection service failed to start. 0x80070002
    10.0.16299.248
    Time Written: : 20180516174410.315123-000
    Message: The Software Protection service failed to start. 0x80070002
    10.0.16299.248
    ###
    ###
    Time Written: : 20180508194030.526846-000
    Message: License Activation (slui.exe) failed with the following error code:
    hr=0xC004F074
    Command-line arguments:
    RuleId=502ff3ba-669a-4674-bbb1-601f34a3b968;Action=AutoActivateSilent;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=2de67392-b7a7-462a-b1ca-108dd189f588;NotificationInterval=1440;Trigger=TimerEvent
    Time Written: : 20180508193641.104623-000
    Message: License Activation (slui.exe) failed with the following error code:
    hr=0xC004F074
    ####
    ####
    Command-line arguments:
    RuleId=502ff3ba-669a-4674-bbb1-601f34a3b968;Action=AutoActivateSilent;AppId=55c92734-d682-4d71-983e-d6ec3f16059f;SkuId=2de67392-b7a7-462a-b1ca-108dd189f588;NotificationInterval=1440;Trigger=TimerEvent
    Time Written: : 20180406205542.818730-000
    
    ------------------------------------------------
    Created by Superfly for EightForums & TenForums
    Last edited by Brink; 17 May 2018 at 16:40. Reason: code box
      My ComputerSystem Spec


  7. Posts : 7,699
    10 Home x64 (1803) (10 Pro on 2nd pc)
       17 May 2018 #7

    youns said: View Post
    thank you Mr Superfly
    I following your instructions...



    Code:
    Microsoft Windows [Version 10.0.16299.431]
    (c) 2017 Microsoft Corporation. All rights reserved.
    
    C:\WINDOWS\system32>sfc/ scannow
    
    Microsoft (R) Windows (R) Resource Checker Version 6.0
    Copyright (C) Microsoft Corporation. All rights reserved.
    
    Scans the integrity of all protected system files and replaces incorrect versions with
    correct Microsoft versions.
    
    SFC [/SCANNOW] [/VERIFYONLY] [/SCANFILE=<file>] [/VERIFYFILE=<file>]
        [/OFFWINDIR=<offline windows directory> /OFFBOOTDIR=<offline boot directory>]
    Unfortunately the instructions had a minor error - a 'space' was misplaced in the sfc command. You copied faithfully, so it didn't work as intended

    The command should have been:

    sfc /scannow
      My ComputersSystem Spec


  8. Posts : 10
    Windows 10 pro 32bit
    Thread Starter
       17 May 2018 #8

    Sorry I'm not an expert like you
      My ComputerSystem Spec


  9. Posts : 10
    Windows 10 pro 32bit
    Thread Starter
       17 May 2018 #9

    Microsoft Windows [Version 10.0.16299.431]
    (c) 2017 Microsoft Corporation. All rights reserved.

    C:\WINDOWS\system32>sfc/scannow

    Beginning system scan. This process will take some time.

    Beginning verification phase of system scan.
    Verification 100% complete.

    Windows Resource Protection did not find any integrity violations.

    C:\WINDOWS\system32>
      My ComputerSystem Spec

  10.    17 May 2018 #10

    Your installed key is a generic 10 PRO KMS licence. As a rule, these are not available to ordinary persons, only organisations. A KMS key needs to contact a special server to activate.

    Some dodgy pc vendors sell pcs with such keys and sometimes put illegal software on pc to fool pc it has contacted a server.

    However, the illegal software does not always survive windows 10 updates.

    If you inherited pc from a company, they should have supplied a legitimate non KMS key or wiped pc.

    How was windows 10 installed?
      My ComputerSystem Spec


 
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