Windows 10: Can't activate Windows 10

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  1.    18 May 2018 #11

    There are 2 issues here:
    1. The wrong key is in use. Enter your own Pro key.

    2. The error - Service Available: false and The Software Protection service failed to start - refers to access permissions not being granted for it to run.

    sfc has verified the files are fine but the permissions can only be reset on an offline image - meaning booting into setup from USB/DVD and selecting repair/advanced options/command prompt. You will need to run

    Dism /Image:C:\Windows /Cleanup-Image /RestoreHealth /Source:X:\Windows

    (Use diskpart to make sure Windows is on C and not another drive letter.)


      My ComputerSystem Spec

  2. Bree's Avatar
    Posts : 8,583
    10 Home x64 (1803) (10 Pro on 2nd pc)
       18 May 2018 #12

    Superfly said: View Post
    ... booting into setup from USB/DVD and selecting repair/advanced options/command prompt. You will need to run

    Dism /Image:C:\Windows /Cleanup-Image /RestoreHealth /Source:X:\Windows

    (Use diskpart to make sure Windows is on C and not another drive letter.)
    As the OP feels that...
    youns said: View Post
    ....I'm not an expert...
    ...they may need some more guidance.

    The TenForums tutorials can explain how to do some of that. Before you start, with windows running note the size and the name of the C: drive so you can recognise it later. Then...

    How to Boot to Advanced Startup Options in Windows 10
    Option Five: Boot to Advanced Startup Options from Windows 10 Installation USB or DVD


    Once booted to the Advanced Startup Options you'll find the Command Prompt option in the 'Troubleshoot' section.

    (Use diskpart to make sure Windows is on C and not another drive letter.)
    At the command prompt, type DISKPART, use its LIST VOL command, then type EXIT to get back to the command prompt. In this example you can see that my "Windows10 (C:)" drive has been given the letter F: when I boot from an install usb.

    Click image for larger version. 

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      My ComputersSystem Spec

  3.    18 May 2018 #13

    Thanx @Bree

    'Suppose the correct Dism command would be:

    Dism /Image:C:\Windows /Cleanup-Image /RestoreHealth /source:WIM:X:\Sources\Install.wim:1
      My ComputerSystem Spec

  4. Bree's Avatar
    Posts : 8,583
    10 Home x64 (1803) (10 Pro on 2nd pc)
       18 May 2018 #14

    Superfly said: View Post
    Thanx @Bree

    'Suppose the correct Dism command would be:

    Dism /Image:C:\Windows /Cleanup-Image /RestoreHealth /source:WIM:X:\Sources\Install.wim:1
    Depends, in my example above the image to be repaired is on seen as the F: drive when booted from the install media, so that part of the command would have to be /Image:F:\Windows

    Depending on how they got the media, it could have an install.wim or an install.esd, both will work though. For the OP's 16299.431 build, the media would have to be for version 1709. In that release the index number for Pro wasn't 1, usually it was 8. So that part would have to be either: /source:wim:X\Sources\install.wim:8 or /source:esd:X\Sources\install.esd:8

    Assuming the media is on a usb/DVD seen as drive F: (if not, use the appropriate letter) you can confirm the correct index number to use (do it in Windows before you boot from the media) with the appropriate one of these commands in a Command prompt (Admin)...
    dism /Get-WimInfo /WimFile:F:\sources\install.esd
    dism /Get-WimInfo /WimFile:F:\sources\install.wim

    You'll see a long list of all the versions, look for something like...
    Index : 8
    Name : Windows 10 Pro
    Description : Windows 10 Pro
    Size : 10,521,784,395 bytes
      My ComputersSystem Spec


  5. Posts : 10
    Windows 10 pro 32bit
    Thread Starter
       19 May 2018 #15

    Thanks to all
    You are really geniuses
      My ComputerSystem Spec


  6. Posts : 10
    Windows 10 pro 32bit
    Thread Starter
       19 May 2018 #16

    first
    Follow instructions Mr Superfly
    show a long list of command
    I can't understand any thing
    try repair from c or DVD but Failed
    then go to link of Mr Bree Boot to Advanced Startup Options in Windows 10 | Windows 10 Tutorials
    step 1 repair the system
    https://www.tenforums.com/attachment...n_settings.png

    https://www.tenforums.com/attachment...ing_system.jpg
    this take a long time
      My ComputerSystem Spec


  7. Posts : 10
    Windows 10 pro 32bit
    Thread Starter
       19 May 2018 #17

    after that go to instructions Mr Superfly
    step 2
    Click image for larger version. 

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    step 3 Enter the same activation key that is show in the program
    Click image for larger version. 

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      My ComputerSystem Spec


  8. Posts : 10
    Windows 10 pro 32bit
    Thread Starter
       19 May 2018 #18

    The operation was successful
    Thank you very much
    this a best website absolutely
      My ComputerSystem Spec

  9.    19 May 2018 #19

    Well done... good to hear it's sorted. :)

    You may run into problems in future with that key - it does not show a Digital Licence activation code - something fishy with that activation. You should change product key to VK7JG-NPHTM-C97JM-9MPGT-3V66T
      My ComputerSystem Spec


 
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