Windows 10: Error 0xC1900101 during 2018 feature update installation Solved

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  1.    03 May 2018 #1

    Error 0xC1900101 during 2018 feature update installation

    I'm trying to install the 2018 feature update on a desktop running Win10 Home x64 with an Asus P6T motherboard and nVidia GTX650 Ti Boost video card. The update gets to 100% installed, puts up a msg saying that it wants to reboot, spends a couple of minutes showing the blue "Restarting" screen, then reboots. The reboot freezes at the point just after POST finishes where the blue Window 10 logo appears in the middle of the screen - no further activity takes place - I left it sitting for an hour without anything further happening. If I power off and reboot, it boots into Windows normally and puts up a notification saying that the update could not be installed. Checking the system event logs shows that the update failed with a 0xC1900101 error, which seems to be some sort of driver problem, but it doesn't indicate which driver is the issue.

    I've unplugged everything I can - the only card is the nVidia video card, and the mouse and keyboard are the only USB devices. I also used SFC to check the existing Windows installation - it didn't find any errors.

    Any suggestions on a fix?
      My ComputerSystem Spec

  2. Posts : 19,927
    windows 10 professional version 1607 build 14393.969 64 bit
       03 May 2018 #2

    The error code 0xC1900101 is very common and indicates that a rollback occurred. Most often this is due to a driver but there are many other causes.

    When upgrades are performed they can be done with the upgrade assistant or with a Windows 10 iso. Using a Windows 10 iso will create another error code which is the extend code. This information can help narrow down the underlying problem.

    Run through this upgrade check list.

    Run through this check list before the next upgrade attempt:

    1) remove nonessential hardware
    USB devices
    bluetoot devices
    USB drives (other than a windows 10 iso if used for the upgrade)
    USB Wireless Mouse or Keyboard Receiver, USB Wireless Network Card,

    2) These should be the only attached devices:
    wired mouse
    wired keyboard

    Any of these that have been done in the past week are not necessary to repeat:

    3) open administrative command prompt and type or copy and paste: (repair file system)
    chkdsk /x /f /r
    This may take many hours so plan to run overnight
    Find the chkdsk report in the event viewer using the information in this link and post into the thread:
    Read Chkdsk Log in Event Viewer in Windows 10 Performance Maintenance Tutorials
    Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Tutorials

    4) open administrative command prompt and copy and paste: (repair operating system)
    sfc /scannow
    dism /online /cleanup-image /restorehealth
    When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread

    5) update windows (have all recommended updates installed) and reboot after updates

    6) uninstall all non-Microsoft antivirus software
    (This includes always on and manual software.)

    7) Verify that the drive has > 27 GB free space (At least 25 GB is needed for creating dumps)

    8) Place the computer in clean boot:
    How to perform a Clean Boot in Windows 10 - TechNet Articles - United States (English) - TechNet Wiki

    9) Remove all unused SATA devices

    10) Uninstall non-Microsoft disk encryption software

    11) Run disk cleanup to clean temporary and system files

    Then perform a Windows upgrade with a Windows 10 iso.
    Download Windows 10
    During upgrade do not perform Windows updates.
    If the upgrade is successful then perform Windows updates.
    The type of upgrade is an in place upgrade repair:
    Repair Install Windows 10 with an In-place Upgrade Windows 10 Tutorials

    To perform an in place upgrade repair with a windows 10 iso:
    1) power on the computer and open file explorer
    2) insert the bootable windows 10 iso into any USB port
    3) identify the iso in file explorer and click on it to launch setup or setup.exe
    4) follow the rest of the steps in this link:
    Repair Install Windows 10 with an In-place Upgrade Windows 10 Tutorials

    If the in place upgrade works while in clean boot you will be set.
    If the upgrade fails please post the error message and error code and more troubleshooting steps can be performed.
      My ComputerSystem Spec

  3.    03 May 2018 #3

    Thanks. I eventually found that the problem was due to the 1394 (Firewire) controller embedded on the motherboard. When I disabled that in BIOS, the update installed without problem. As I no longer use any Fireware peripherals, I can leave it disabled.
      My ComputerSystem Spec

  4. Posts : 19,927
    windows 10 professional version 1607 build 14393.969 64 bit
       03 May 2018 #4

    How did you find out?
      My ComputerSystem Spec

  5.    03 May 2018 #5

    By disabling the controller in BIOS and trying the update installation again...only change I made and it made the difference.
      My ComputerSystem Spec

  6. Posts : 19,927
    windows 10 professional version 1607 build 14393.969 64 bit
       03 May 2018 #6

    Nice work.
    I'm glad you got it.
      My ComputerSystem Spec

  7. Posts : 61
    Windows 10 Home,64-bit, Version 1803, Build 17134.254
       04 May 2018 #7

    I am having an ASUS laptop with AMD AMD A8-4500M APU with Radeon(tm) HD Graphics. I am facing the same problem with Version 1803 received thru Windows Update. It is going thru loops of "Downloading" & "Installing". Now I've downloaded the ISO image file & created a bootable USB with Rufus. But while trying to change Boot Sequence by entering BIOS the laptop switches off itself. I've Malwarebytes software running. Do I have to uninstall it, before trying to install 1803?
      My ComputerSystem Spec

  8. Posts : 19,927
    windows 10 professional version 1607 build 14393.969 64 bit
       04 May 2018 #8


    Please create a new thread.
      My ComputerSystem Spec

  9.    05 May 2018 #9

    Hi guys,

    I have the same problem with my Asus P6T Deluxe V2 motherboard. The problem is 100% the same as the thread-starter describe. So I disable the 1394-interface on BIOS, but the error is still present.

    A other PC with same motherboard and utmost equipment has the problem too. I configured a RAID1 on bios for my data, and has connected a SSD for os. (the other PC doesn't have a SSD so all is on RAID1 stored)

    My steuperr.log from panther-directory you can find in attachement.
    >>> setuperr.log

    Has anyone more ideas to solve the problem?
      My ComputerSystem Spec

  10. Posts : 19,927
    windows 10 professional version 1607 build 14393.969 64 bit
       05 May 2018 #10

    Hi jer11848 ,
    Please create a new thread.
      My ComputerSystem Spec

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