I'm on a Lenovo laptop with dual graphics card. I didn't experience a single major Windows 10 update stucking after some time and 1803 is no exception.
I have tried disconnecting USB devices, disabling anti-virus & firewall, clearing update cache, running SFC, DISM, WUA etc. but still it stucks at %42.
Why every major update is problematic for me? I don't want to do a clean install again.
1) Open the Lenovo website > support for the notebook > enter the product or serial number or model > select the operating system > view drivers and BIOS > post a URL or hyperlink into the thread.
2) Update the specs in the "My Computer" section:
System Specs - Fill in at Ten Forums:
System Specs - Fill in at Ten Forums Windows 10 Tutorials
In the left corner below in your post you find 'My System Specs'.
After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
System Info - See Your System Specs - Windows 7 Help Forums
There is a log collector that is used in another forum on Ten Forums.
3) Run the beta version and post a zip into this thread for troubleshooting:
BSOD - Posting Instructions - Windows 10 Forums
The beta log collector is on the bottom of the web page.
https://www.tenforums.com/attachment...-v2-beta10.zip
4) Use the text and images in this thread in case there are any problems running the log collector: (post #5)
DM Log tool problem Solved - Windows 10 Forums
5) Open disk management > widen 2 columns: status and volume > make sure that the text in each row is not cut off > use the Microsoft snipping tool to create an image > post the image into the thread
Disk Management - How to Post a Screenshot of Windows 10 Tutorials
6) Open file explorer (click view > check hidden items) > this PC > C: > in the right upper corner search for each of these files:
C:\Windows\Panther
setuperr.log
setupact.log
Setupmem.dmp
setupapi.dev.log
BlueBox.log
C:\$Windows.~BT\Sources\Rollback
7) Use 7zip > zip each file > post a one drive or drop box share link into the thread
8) Open administrative command prompt and type or copy and paste:
a) sfc /scannow
b) dism /online /cleanup-image /restorehealth
c) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
d) chkdsk /x /f /r C:
This may take many hours so plan to run overnight.
C:\Windows\system32>chkdsk /x /f /r
The type of the file system is NTFS.
Cannot lock current drive.
Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)
Type: Y
reboot
9) Use the information in this link to find the chkdsk report in the event viewer. Copy and paste > notepad > post a one drive or drop box share link into the thread
Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Tutorials
10) Run HD Tune:
http://www.hdtune.com/
Post images of the test results for these tabs into the thread:
a) Health (SMART)
b) Benchmark
c) Full error scan
11) Post the Windows upgrade error message into the thread
12) Post the Windows upgrade error code into the thread
Which part is stuck at 42% it does an initial install up to 100% then reboots and goes to 100% on a blue screen
Hi,
You've done everything but disable the graphics card that isn't native to the laptop, my thought is it falls under the criteria of attached devices like USB. And please excuse me if you purchased the laptop with dual cards, your system specs don't show that.
What is the setup; Do you have integrated graphics with a separate card? Just disable the separate card and let the integrated run. Then run 1803.
I had same problem, mine stuck at 10%, I went on to bed, woke up at 3am and it was only at 30% then, went back to bed got up at 6am and it was installing, which took 2hrs to install.
You can open the task manager and check the c: drive and internet connection sections in the performance tab to see if its actually doing anything.
It might have been due to heavy load on Microsoft's servers yesterday. Have you tried again today?
@gezginrocker
Hi there
It does take a long time on some laptops
servers shouldn't be a problem once the program starts installing as you've already got the update on HDD.
Also make sure there is sufficient available space on HDD('s) as if there isn't you'll get the dreaded Update failed with that error code - can't remember it though.
You need enough space for V.S.S and windows old (what the system tries to allocate rather than what is finally used).
If it bombs out increase the windows partition size or make available space on other partitions / HDD's. You can decrease these after install / update success.
Sometimes if it's stuck for a long time simply re-boot again -- you might have to go though that saga a few time before it finally works though.
The most important thing is that there is sufficient free space on HDD's.
To change partition sizes without losing data use either a Linux live distro with GPARTED or amy Windows bootable partition manager.
GPARTED is quite simple -- and works from USB -- Partition magic or similar I believe can't run from a USB though (paid version will). GPARTED if you are uncomfortable with Linux runs also as a stand alone bootable program - download iso and create USB via Rufus. The Interface is no problem for windows users.
Cheers
jimbo
The heavy load was probably what was happening to my update. When it started preparing the install to the last restart it took 2.75hrs to get back to my desktop, then for another 10" it threw three teaser screens up extolling the virtues of the new version before I could start using my machine again.
Although for different reasons it reminded me of the GWX era of Win7 updates.
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