Windows 10: 1803 update stuck at %42 Solved

Page 1 of 3 123 LastLast

  1. Posts : 16
    Microsoft Windows 10 Pro 64-bit 16299 Multiprocessor Free
       01 May 2018 #1

    1803 update stuck at %42


    I'm on a Lenovo laptop with dual graphics card. I didn't experience a single major Windows 10 update stucking after some time and 1803 is no exception.

    I have tried disconnecting USB devices, disabling anti-virus & firewall, clearing update cache, running SFC, DISM, WUA etc. but still it stucks at %42.

    Why every major update is problematic for me? I don't want to do a clean install again.
      My ComputerSystem Spec


  2. Posts : 20,769
    windows 10 professional version 1607 build 14393.969 64 bit
       01 May 2018 #2

    1) Open the Lenovo website > support for the notebook > enter the product or serial number or model > select the operating system > view drivers and BIOS > post a URL or hyperlink into the thread.

    2) Update the specs in the "My Computer" section:
    System Specs - Fill in at Ten Forums:
    System Specs - Fill in at Ten Forums Windows 10 Tutorials
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums

    There is a log collector that is used in another forum on Ten Forums.
    3) Run the beta version and post a zip into this thread for troubleshooting:
    BSOD - Posting Instructions - Windows 10 Forums
    The beta log collector is on the bottom of the web page.
    https://www.tenforums.com/attachment...-v2-beta10.zip
    4) Use the text and images in this thread in case there are any problems running the log collector: (post #5)
    DM Log tool problem Solved - Windows 10 Forums

    5) Open disk management > widen 2 columns: status and volume > make sure that the text in each row is not cut off > use the Microsoft snipping tool to create an image > post the image into the thread
    Disk Management - How to Post a Screenshot of Windows 10 Tutorials

    6) Open file explorer (click view > check hidden items) > this PC > C: > in the right upper corner search for each of these files:
    C:\Windows\Panther
    setuperr.log
    setupact.log
    Setupmem.dmp
    setupapi.dev.log
    BlueBox.log
    C:\$Windows.~BT\Sources\Rollback

    7) Use 7zip > zip each file > post a one drive or drop box share link into the thread

    8) Open administrative command prompt and type or copy and paste:
    a) sfc /scannow
    b) dism /online /cleanup-image /restorehealth
    c) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
    d) chkdsk /x /f /r C:
    This may take many hours so plan to run overnight.

    C:\Windows\system32>chkdsk /x /f /r
    The type of the file system is NTFS.
    Cannot lock current drive.

    Chkdsk cannot run because the volume is in use by another
    process. Would you like to schedule this volume to be
    checked the next time the system restarts? (Y/N)

    Type: Y
    reboot

    9) Use the information in this link to find the chkdsk report in the event viewer. Copy and paste > notepad > post a one drive or drop box share link into the thread
    Read Chkdsk Log in Event Viewer in Windows 10 Windows 10 Tutorials

    10) Run HD Tune:
    http://www.hdtune.com/
    Post images of the test results for these tabs into the thread:
    a) Health (SMART)
    b) Benchmark
    c) Full error scan

    11) Post the Windows upgrade error message into the thread
    12) Post the Windows upgrade error code into the thread
      My ComputerSystem Spec

  3.    01 May 2018 #3

    Which part is stuck at 42% it does an initial install up to 100% then reboots and goes to 100% on a blue screen
      My ComputerSystem Spec

  4. Anak's Avatar
    Posts : 429
    10 Home 64-bit | v1803 | Build -17134.345
       01 May 2018 #4

    Hi,
    You've done everything but disable the graphics card that isn't native to the laptop, my thought is it falls under the criteria of attached devices like USB. And please excuse me if you purchased the laptop with dual cards, your system specs don't show that.

    What is the setup; Do you have integrated graphics with a separate card? Just disable the separate card and let the integrated run. Then run 1803.
      My ComputersSystem Spec

  5. MrHudson's Avatar
    Posts : 403
    Windows 10 Home 64-bit Edition
       02 May 2018 #5

    I had same problem, mine stuck at 10%, I went on to bed, woke up at 3am and it was only at 30% then, went back to bed got up at 6am and it was installing, which took 2hrs to install.
      My ComputersSystem Spec

  6.    02 May 2018 #6

    You can open the task manager and check the c: drive and internet connection sections in the performance tab to see if its actually doing anything.
      My ComputersSystem Spec

  7. MrHudson's Avatar
    Posts : 403
    Windows 10 Home 64-bit Edition
       02 May 2018 #7

    swarfega said: View Post
    You can open the task manager and check the c: drive and internet connection sections in the performance tab to see if its actually doing anything.
    That's what I did, it was downloading very very slowly,, 24 Kbps was lowest, highest was 3.0 Mbps.
      My ComputersSystem Spec

  8.    02 May 2018 #8

    It might have been due to heavy load on Microsoft's servers yesterday. Have you tried again today?
      My ComputersSystem Spec

  9.    02 May 2018 #9

    @gezginrocker

    Hi there

    It does take a long time on some laptops
    servers shouldn't be a problem once the program starts installing as you've already got the update on HDD.

    Also make sure there is sufficient available space on HDD('s) as if there isn't you'll get the dreaded Update failed with that error code - can't remember it though.

    You need enough space for V.S.S and windows old (what the system tries to allocate rather than what is finally used).

    If it bombs out increase the windows partition size or make available space on other partitions / HDD's. You can decrease these after install / update success.

    Sometimes if it's stuck for a long time simply re-boot again -- you might have to go though that saga a few time before it finally works though.

    The most important thing is that there is sufficient free space on HDD's.
    To change partition sizes without losing data use either a Linux live distro with GPARTED or amy Windows bootable partition manager.

    GPARTED is quite simple -- and works from USB -- Partition magic or similar I believe can't run from a USB though (paid version will). GPARTED if you are uncomfortable with Linux runs also as a stand alone bootable program - download iso and create USB via Rufus. The Interface is no problem for windows users.

    Cheers
    jimbo
      My ComputerSystem Spec

  10. Anak's Avatar
    Posts : 429
    10 Home 64-bit | v1803 | Build -17134.345
       02 May 2018 #10

    The heavy load was probably what was happening to my update. When it started preparing the install to the last restart it took 2.75hrs to get back to my desktop, then for another 10" it threw three teaser screens up extolling the virtues of the new version before I could start using my machine again.

    Although for different reasons it reminded me of the GWX era of Win7 updates.
      My ComputersSystem Spec


 
Page 1 of 3 123 LastLast

Related Threads
My Surface pro 3 show it need a firmware update in the Device Security under the Security Processor( got a yellow mark on it ) some thing to do with the TPM. It has a block you can click on to start the update but it only take you to a MS tech help...
Solved Apparently the 1803 update is on Update center. in Windows Updates and Activation
I read over at another website that the 1803 update is also available to upgrade through the normal Windows update in settings. Can't conform since I am not home. I guess the May 8th is not the upgrade release date this is the date that user will...
Unstable fan speed after 1803 update in Drivers and Hardware
I updated to 1803 and everything looked fine except one of the fans is cycling up and down about every 2 seconds. I think it is the GPU fan but can't be sure unless I open the case. Quite noisy and annoying. Interestingly, if I put the computer to...
Download: Skype app in Microsoft Store How to Check for App Updates in the Store in Windows 10
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 13:45.
Find Us