Surface Pro 3 Need firmware update after 1803 has been installed


  1. Posts : 3
    Win 10 ver 1803 64 bit
       #1

    Surface Pro 3 Need firmware update after 1803 has been installed


    My Surface pro 3 show it need a firmware update in the Device Security under the Security Processor( got a yellow mark on it ) some thing to do with the TPM. It has a block you can click on to start the update but it only take you to a MS tech help page were on that page it take you to another page none of the have any type of download. I did some other checking it said MS will come out with the update. And MS has go to this other page at IFX. The chip maker that tell you MS is the one with the Firmware patch . This is what is on the Surface pro 3 Security processor when you click on details ,,,, . MFG IFX ,MFG Ver 5.0.1089.2 ,,,spec. ver. 2.0,,PPI ver. 1.2,,,TPM Sup. .99 july252013,,, PC ver. 2.56 anybody got a clue about this and were to get the Firmware update . The tech page dose tell you how to clear your TPM, dont want to do that till I find out about the update
      My Computer


  2. Posts : 4
    Windows 10 64x
       #2

    Zed201: I had the same problem. I did execute the clear TPM procedure and nothing really happened as far as I could determine. All my data was still there. I also could not find any firmware updates for the SP3. In the end I just clicked on "dismiss" in Settings->Update & Security->Windows Security->Device Security->Security Processor Details. "dismiss" doesn't show up if you haven't done the Clear TPM completely (Including hitting F12 on the boot screen). It made the yellow exclamation point go away on the Windows Defender icon so I guess I'm good to go.
      My Computer


  3. Posts : 5
    Windows 10 Pro
       #3

    I noticed the same alert after the update and followed the links to this page...

    https://support.microsoft.com/en-us/help/4073006

    Looks like SP3 users will just have to wait
      My Computer


  4. Posts : 5
    Windows 10 Pro
       #4

    https://support.microsoft.com/en-US/help/4100374

    Looks like the SP3 update is finally live.
      My Computer


  5. Posts : 5
    Windows 10 Pro
       #5

    Surface Pro 3 Need firmware update  after 1803 has been installed-tpm-version.jpg

    Success!

    Update process wasn't too bad. I had a different option for step 13 of "Steps to follow after the TPM firmware update."Surface Pro 3 Need firmware update  after 1803 has been installed-tpm-update.jpg
    Instructions say to chose "Resume protection" but the only option I saw was "Turn on Bitlocker."
      My Computer


 

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