w10 update fail Solved

  1.    29 Apr 2018 #1

    w10 update fail


    Hello I help a lady setup a new W10 laptop I was unable to do anything with it , Windows wants to do it first update but they fail do to a lack of space
    the laptop has 32 Gb storage and windows is taking up 29 Gb and it not letting me free up any space
    so right now we are on hold she going to pickup a micro sd card to see if it help but what else can we do ?
      My ComputerSystem Spec

  2.    29 Apr 2018 #2

    Welcome to the forum. Has she got any software she doesntuse you could remove. Is there a windows old folder as thats part of an upgrade which can leave 10gig+ run disk clean when its run then select system files and let it run again
      My ComputerSystem Spec

  3.    29 Apr 2018 #3

    The Laptop is band new just out of the box W10 preinstall she nothing added to it and it not letting me free up space she got a 32 Gb SD card we ging to try tomorrow but the laptop only has a 32 Gb hard drive
      My ComputerSystem Spec


  4. Posts : 21,462
    windows 10 professional version 1607 build 14393.969 64 bit
       29 Apr 2018 #4

    Update the system specs in the "My Computer" section:
    System Specs - Fill in at Ten Forums:
    System Specs - Fill in at Ten Forums Windows 10 Tutorials
    In the left corner below in your post you find 'My System Specs'.
    After clicking it you can find a link a little below that says 'Update your System Spec', click on this link to get to the page where you can fill in your system specs.
    System Info - See Your System Specs - Windows 7 Help Forums


    There must be additional software or bloatware installed.

    Run the beta log collector and post a zip into the thread:
    https://www.tenforums.com/attachment...-v2-beta10.zip
    (extract > open)
    Use the text and images in this thread in case there are any problems running the beta log collector: (post #5)
    DM Log tool problem Solved - Windows 10 Forums

    Open the website for the computer manufacturer > enter the product or serial number or model > select the operating system > view drivers > post a URL or hyperlink into the thread.

    There is a Windows build upgrade scheduled to be available by windows updates on May 8 from build 1709 to build 1803. There is an early bird download option that is scheduled to start tomorrow.
    So in addition to the typical updates you may want to troubleshoot the upgrade instead.
    This should be easy as it is a brand new computer and a clean install can be performed to install Windows 10 build 1803.

    Open a Microsoft account so that you have a backup for any operating system problems.

    The clean install can be done with a flash drive.
    Find a flash drive that you can format ( > or = 8 GB)
    On or after May 1, 2018 create a bootable Windows 10 iso:
    Download Windows 10
      My ComputerSystem Spec

  5.    29 Apr 2018 #5

    the spec are Direkt-Ten slim laptop DTLAPC-14-1, Intel Atom , The laptop has 4GB of RAM and 32 GB of storage Would doing system recovery help or adding the SD card help, With the SD card should it be formatted to Fat 32 or NTFS will window see it as part of C Drive
      My ComputerSystem Spec

  6.    29 Apr 2018 #6

    the spec are Direkt-Ten slim laptop DTLAPC-14-1, Intel Atom , The laptop has 4GB of RAM and 32 GB of storage Would doing system recovery help or adding the SD card help, With the SD card should it be formatted to Fat 32 or NTFS will window see it as part of C Drive
      My ComputerSystem Spec

  7.    01 May 2018 #7

    expanding C: drive


    hello still at it on this thing trying to expand C: drive with a Sd card but to do this I need to cut out some space from C: drive but the best that I can get is a total of 7 Gb and need more
    try compressing the drive got nothing gain.
    any one has any other ideas and why would they sell a computer with no free space ?
      My ComputerSystem Spec

  8.    01 May 2018 #8

    Most of the time you need to use a USB flash drive for the extra space for the update, not an SD card. I don't know if FAT32 v. NTFS format matters.
      My ComputerSystem Spec


 

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