Windows 10: Updates confusion

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  1.    25 Mar 2018 #1

    Updates confusion


    In my taskbar, I have a Windows Defender Security Centre shield, constantly showing a red cross over it. I click on it and it takes me to Settings, Windows Update, which shows ..


    Updates are available
    2018-03 Cumulative Update for Windows 10 Version 1709 for x64-based Systems (KB4088776)
    Status: Awaiting restart.

    Your device is at risk because it's out of date and missing important security and quality updates. Let's get you back on track so Windows can run more securely. Select this button to get going:

    .. and the button is Restart Now

    This has been the case for about 10 days now. And I have re-started dozens of times, but the red cross still keeps coming up. It is green initially, then goes to yellow, and always ends up red within half a minute or so, even if I re-start over and over again within a few minutes.
      My ComputerSystem Spec


  2. Posts : 55
    Windows 10 Home Version 1803 OS Build 17134.167
       25 Mar 2018 #2

    Under Settings-Windows Update-View installed update history, is the update showing as repeatedly failing to install successfully?
    Last edited by Eddie Doc; 25 Mar 2018 at 10:01.
      My ComputerSystem Spec

  3.    25 Mar 2018 #3

    Eddie Doc said: View Post
    Under Settings-Windows Update-View installed update history, is the update showing as repeatedly failing to install successfully?
    It is showing as installed there.
    However, when I click the 'uninstall updates' button on the same page, it takes me to a page titled 'installed updates' and it is not showing there at all, and the most recent one showing there, being KB4058702, installed on 04 01 2018

    Edit .. although I have my computer set on automatic updates.
      My ComputerSystem Spec


  4. Posts : 55
    Windows 10 Home Version 1803 OS Build 17134.167
       25 Mar 2018 #4

    You could try troubleshooting windows update to see if that sorts it out.

    settings/update & security/troubleshoot

    There has been another cumulative update (KB4089848) since the one you mention in your original post. It sounds like windows update may not be working as it should. Troubleshooting it may fix that.
      My ComputerSystem Spec


  5. Posts : 7,630
    10 Home x64 (1803) (10 Pro on 2nd pc)
       25 Mar 2018 #5

    KB4088776 would give you build 16299.309. What does Winver say you have?

    As Eddie Doc says, there has been another update since that one.
    Cumulative Update KB4089848 Windows 10 v1709 Build 16299.334 - Mar. 22

    Try the Windows Update Troubleshooter as Eddie suggested. If you still have problems, try the tutorial for resetting Windows Update.
    Reset Windows Update in Windows 10
      My ComputersSystem Spec


  6. Posts : 137
    Windows10 Home v. 1803 bld. 17134.165
       25 Mar 2018 #6

    This sounds all too familiar. I bet the OP is suffering from the KB4090913/KB4090914 corruption. What build does the system say it's at? Settings/System/About. KB4088776 won't install and the prior updates won't uninstall in that situation.
      My ComputerSystem Spec

  7.    25 Mar 2018 #7

    Thanks for the recent suggestions.
    Before I go further I should advise the build number is 16299.125
      My ComputerSystem Spec

  8.    25 Mar 2018 #8

    Also, used the trouble shooter.
    No luck, though the report is interesting.
    How do I post a snip of it here (PNG file type) ?
      My ComputerSystem Spec


  9. Posts : 55
    Windows 10 Home Version 1803 OS Build 17134.167
       25 Mar 2018 #9

    Try the Snipping Tool. Drag the mouse around the area you want to copy and save it, then copy it in your post.
      My ComputerSystem Spec

  10.    25 Mar 2018 #10

    jplx said: View Post
    Thanks for the recent suggestions.
    Before I go further I should advise the build number is 16299.125
    This is FAR behind on updates. Build 16299.125 was current as of 12/12/17. Update history here -
    https://support.microsoft.com/en-us/help/4054517

    Try downloading latest cumulative update (top of list on L) from the Windows Update catalog (link at bottom under 'How to get this update') and manually install. Links in this News post too - Cumulative Update KB4089848 Windows 10 v1709 Build 16299.334 - Mar. 22
      My ComputerSystem Spec


 
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