Windows 10: laptop not responding after 3/2018 Windows 10 updates

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  1.    19 Mar 2018 #31

    "First, what do you mean by this? I didn't think we had any choice about allowing Windows to update our computers."
    You can always choose to update yourself vs letting WU do it on it's own.

    "I ran the MCT, then I right clicked on the file it created and there was no option to Mount."
    You may have another program associated with iso files like a DVD burning program. When you r-click, if you don't have 'Mount' at the top like in my screenshot, scroll down to 'Open with' and select 'Windows explorer'. This will mount the iso as a new disk letter (in my case, F) and open the folder in 2nd screenshot. Simply run setup.exe (you can see from the date, that it's the orig version of 1709) and follow the prompts. Again, defer 'download updates now'.
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      My ComputerSystem Spec

  2.    19 Mar 2018 #32

    Well I'm back, but the news isn't great.

    BTW, I found instructions online for using Open with/Windows Explorer, so that hurdle was passed.

    Throughout this post, with all the good help and explanation, I've learned things and that's good, but after all this work it didn't change a thing.

    I still can't type in Edge. Overall, it's actually running a little bit worse now than it was before the repair install. I opened Chrome and thought everything was ok and then very shortly it froze on me.

    I don't know what to do so I'll wait to hear from someone. It's downloading updates right now.

    Note: I just went to Settings/Updates and discover that the same update that messed me up has been installed. Maybe that's my problem.

    Note 2: I take that back. It is just now installing.

    Note 3: I might have found one problem. I have a program called KeyScrambler. I just exited it and then tried the Edge browser again and I can now type in it. Altho it did not help the typing in IE. I opened Chrome again and it's fine for the moment. So I'm going to try and go back to that browser.

    Note 4: Computer froze (due to Chrome) and I had to force a shutdown right when that update was installing. So, when I got booted back up it showed the update as failed. I searched and found info to run wu170509.diagcab, twice. First time it showed that it had fixed everything, but when I tried the update again it would did not work. So I decided to run diagcab again. This time the update was successful, but just before desktop appeared this popped up on the screen:
    Setting up personal settings for Windows desktop update. (Not responding)
    Last edited by Nikilet; 20 Mar 2018 at 00:08.
      My ComputersSystem Spec

  3.    20 Mar 2018 #33

    First, what do you mean by this? I didn't think we had any choice about allowing Windows to update our computers.
    Yes we do, especially with Pro where with the Group Policy Editor you can defer upgrades for up to 365 days, delay updates for up to 30, set updates and upgrades to notify you before anything happens making it your choice.

    Sadly MS's default is you get updates with 'random' restarts. (Which Active hours in Settings can help to limit).

    Of those options some can also be implemented in Win 10 Home via registry modifications (which is what the Group Policy Editor does- just a front end GUI).

    A convenient way to do that is to use options provided by the free Windows Update Minitool.

    This and the Tutorial section here, and an easily findable MS tool also provides for hiding Windows updates (= they will then be not applied). The tutorial on disabling Windows updates includes the Notify option.

    I have posted screenshots on this topic (mostly the GP editor) on a thread quite recently.
      My ComputerSystem Spec

  4.    20 Mar 2018 #34

    Every time I open Chrome it eventually freezes and freezes my entire computer leaving the only alternative a forced shutdown. And it's starting to run and boot worse and worse. I don't know what to do anymore. Everything on my computer seems to work fine until I open Chrome. I'm on my old desktop right now. I think I'm going to go in there and try once more to completely uninstall Chrome, then reinstall from totally fresh and see what happens. I'm almost thinking that Chrome is my problem.

    Altho, the laptop is not booting like it should. It really lags. I suppose all the forced shutdowns aren't doing things any good. I went to the Chrome forum and posted there, but that hardly ever does me any good when I do have a problem with Chrome.

    I intended to go to the Toshiba forum too, thinking maybe there are others having this problem, but I found out they no longer even have a forum.

    I'm hoping you guys will be able to help me more with this. I'm at a loss what to do if re-doing Chrome doesn't work.
      My ComputersSystem Spec

  5.    20 Mar 2018 #35

    Have you considered clean installing Windows?
      My ComputerSystem Spec

  6.    20 Mar 2018 #36

    It has entered my mind but oh how I hate to do that and lose all my stuff. I am not ready to give up and do that yet. Is that as simple to do as this repair install was?
      My ComputersSystem Spec

  7.    20 Mar 2018 #37

    Clean Install Windows 10 Windows 10 Tutorials

    Meanwhile you can experiment:
    a. Create a new user for test purposes and compare performance.
    b. Try a clean boot and compare performance.
      My ComputerSystem Spec

  8.    20 Mar 2018 #38

    The new user didn't accomplish anything. Right off the bat a new install of Google Chrome froze on me and I had to force another shutdown. I'm afraid I'm going to ruin this laptop with all these. I have never been any more stumped than I am right now. I changed my default browser to Firefox and I've been working in it now for quite awhile and no freezes.

    I really love Chrome though. I hate that Edge and IE. Do you suppose this all has something to do with drivers? Or, a driver? Thing is, I have had Firefox freeze on me to over the past several days so maybe it just hasn't happened yet tonight.

    I've either got to figure this out real fast or I've got to do a clean install before I ruin this computer with forced restarts.
      My ComputersSystem Spec

  9.    20 Mar 2018 #39

    Ok, try a clean boot too.
    Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts Windows 10 Tutorials
    part 1

    Also compare in Safe Mode.
      My ComputerSystem Spec

  10.    20 Mar 2018 #40

    On the Win 10 Clean Install instruc. it says:
    you will need to create a bootable Windows 10 installation USB.

    Does this mean using that iso file from the MCTool and burning it to a flash drive?
    This computer was Windows 7 and I got the free upgrade to Windows 10 Home. Will I have to have a product key?

    Well, I have been in and out of Firefox and doing a lot of different things in it and it has not froze on me.

    I haven't done the clean boot yet but I ran off the intruction pages for it.
      My ComputersSystem Spec

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