Can't activate Windows no matter what I do

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  1. Posts : 223
    Win 10 Pro 64bit v 21H1 build 19043.1166
    Thread Starter
       #11

    Here's the two screens:

    Can't activate Windows no matter what I do-activation-screen-3-7-2018.jpg

    Can't activate Windows no matter what I do-unable-activate-3-7-2018.jpg
      My Computer


  2. Posts : 223
    Win 10 Pro 64bit v 21H1 build 19043.1166
    Thread Starter
       #12

    Would you like the retail upgrade key as a validation?
      My Computer


  3. Posts : 3,453
       #13

    rzn6jw said:
    Would you like the retail upgrade key as a validation?
    Yep. Send it to me.

    BTW: Unable to reach the servers is a different error (maybe too many are downloading a new Skippy build.. LOL)
      My Computer


  4. Posts : 223
    Win 10 Pro 64bit v 21H1 build 19043.1166
    Thread Starter
       #14

    That was the same message I got during the last bru-ha-ha, too. Sent you the upgrade info just a minute ago.
      My Computer


  5. Posts : 3,453
       #15

    rzn6jw said:
    That was the same message I got during the last bru-ha-ha, too. Sent you the upgrade info just a minute ago.
    Your key is valid... just the server is not validating it. Was Win 7 activated when you did the upgrade?
      My Computer


  6. Posts : 223
    Win 10 Pro 64bit v 21H1 build 19043.1166
    Thread Starter
       #16

    Yes. Checked before I changed out the parts. I checked my MS account, too, and my old PC and new PC descriptions are there. I also did the 'Troubleshooting' and selected 'I upgraded hardware recently'. It took me to a screen that looked like this:

    Can't activate Windows no matter what I do-no-devices-found-3-7-2018.jpg

    so I don't know where it's looking.
      My Computer


  7. Posts : 3,453
       #17

    Unfortunately there is nothing much we can do about MS not finding the existing licence.. it's happened before that we needed to re-create the licence from scratch.

    The unable to reach the server thing is what baffles me tho'... it's not like a server response saying you are not entitled but more like "I don't have the info required to activate"
      My Computer


  8. Posts : 223
    Win 10 Pro 64bit v 21H1 build 19043.1166
    Thread Starter
       #18

    I have to run to an appointment that'll probably be 1 1/2 hours or so. Don't know how late you are there but we can catch up tomorrow if need be. Let me know.

    If things don't work out here, I'll purchase a new key but I'm worried that the new key will act in the same way that I'm having now so I'm really leery about going that route for $200.00.

    Anyway, back in about 1 1/2 hours.

    As always, thanks for all your wonderful help.
      My Computer


  9. Posts : 3,453
       #19

    rzn6jw said:
    I have to run to an appointment that'll probably be 1 1/2 hours or so. Don't know how late you are there but we can catch up tomorrow if need be. Let me know.

    If things don't work out here, I'll purchase a new key but I'm worried that the new key will act in the same way that I'm having now so I'm really leery about going that route for $200.00.

    Anyway, back in about 1 1/2 hours.

    As always, thanks for all your wonderful help.
    No prob, but before splashing out on a new key I'm gonna try yours on a clean VM install tomorrow... there's something in your upgrade that seems funky.
      My Computer


  10. Posts : 223
    Win 10 Pro 64bit v 21H1 build 19043.1166
    Thread Starter
       #20

    OK. Really appreciate it. Strange, as I didn't have any issues with activation, even with an earlier hardware change, until these latest CU and Fall CU changes
      My Computer


 

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