Windows 10: No update installation even after reboot

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  1.    11 Mar 2018 #11

    slicendice said: View Post
    @Delly10

    Here's what you could try:
    !NOTE! When I say Type I mean copy/paste !NOTE!

    1. Open Elevated Command prompt
      1. Look for Command Prompt in Start Menu
      2. Right click on it and select Run As Administrator
      3. Press YES on the UAC prompt
    2. Stop Windows Update Service
      Type the following command:
      Code:
      net stop wuauserv
    3. Delete temporary update files
      1. Type the following command:
      Code:
      explorer C:\Windows\SoftwareDistribution\Download
      2. Delete everything in the Download folder that just opened
      3. Close the Explorer window
    4. Re-enable Windows Update Service
      Type the following in Command Prompt:
      Code:
      net start wuauserv
    5. Clean Reboot System
      Type the following command:
      Code:
      shutdown /r /t 0
    6. Try Windows update again
      Go to the usual Windows Update page in settings and try to update


    If this did, not work, then try disabling any AV you have and try again from beginning. After successful update, you can re-enable your AV.

    If this still does not work, then you have a deeper issue on your computer and we need to take a closer look at what it is doing and not doing, before it completely crashes.
    Ok, I just did what you said to do. After finishing step 4, I checked the Windows Update section under Settings, expecting to find the downloaded updates to be gone, but one of the 2 were still there, still waiting for me to restart my computer (again). After the reboot, there was a message saying that it was configuring windows updates, even though I had just deleted them. Now the computer is rebooted and froze up for quite awhile before I was able to make another attempt at downloading updates again.
    Last edited by Delly10; 11 Mar 2018 at 16:56.
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  2. slicendice's Avatar
    Posts : 3,560
    Windows 10 Pro x64 v1809 Build 17763.104 (Branch: RS5 Release Preview)
       12 Mar 2018 #12

    Delly10 said: View Post
    Ok, I just did what you said to do. After finishing step 4, I checked the Windows Update section under Settings, expecting to find the downloaded updates to be gone, but one of the 2 were still there, still waiting for me to restart my computer (again). After the reboot, there was a message saying that it was configuring windows updates, even though I had just deleted them. Now the computer is rebooted and froze up for quite awhile before I was able to make another attempt at downloading updates again.
    Yes, that is what happens.

    Did the update go through this time?
      My ComputersSystem Spec

  3.    17 Mar 2018 #13

    slicendice said: View Post
    Yes, that is what happens.

    Did the update go through this time?
    Apparently not. My computer is completely screwed up now. I did the restart after downloading all the updates, which included a “cumulative” one that required a restart. After I restarted, it still didn’t indicate that windows updates were being configured. It just went straight to the lock screen. When I click on the settings icon to check the update status, I get an error message that says, “Class not registered”. When I click the Start menu icon in the left corner, nothing happens, so I now can’t get into Settings at all to do anything. Also, clicking on the Wi-fi symbol to bring up the available networks doesn't do anything anymore. On top of all this, the computer is giving me warning messages that it's time to restart my computer--again. Since the Settings section isn't letting me access it, and I can't even get into Control Panel, I can't even adjust when the restart happens. I had it set for 3am in order to keep it from restarting when I'm using the computer, but it keeps being changed back to 10 minutes after I turn the computer on.

    I also just discovered that I can't type anything into the search box next to the Start menu icon. I was hoping that I could do a search and get into Settings that way.

    I've never seen it messed up as badly as it is now. See why I don't trust Windows Updates? I was going to make this my last one, but now it screwed up my computer. So what am I supposed to do now?
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  4. slicendice's Avatar
    Posts : 3,560
    Windows 10 Pro x64 v1809 Build 17763.104 (Branch: RS5 Release Preview)
       18 Mar 2018 #14

    Ok, It's been almost a week since last chat. Please try to not think that the computer is ready for normal usage just yet. Since you ran into a problem, that problem must first be fixed before you can continue your work.

    There is a reason why Windows asks you to reboot. So please do that. It may ask to reboot a couple of times even. If your runtime is usually this long without a reboot after some updates had been applied, it would not surprise me if you had to reboot 10 times in a row.

    So reboot now and let the computer settle for a bit. First thing you should check is CPU usage in Task Manager. Identify the process that uses a lot of resources and report back. Maybe that would help us identify what Windows is trying to do right now.
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  5. slicendice's Avatar
    Posts : 3,560
    Windows 10 Pro x64 v1809 Build 17763.104 (Branch: RS5 Release Preview)
       18 Mar 2018 #15

    While waiting for your reply, I could not stop myself from making a quote:

    If you can't beat the enemy, make it your friend!
    Meaning, Windows Update is your enemy you can't beat, so instead embrace the enemy and learn to live in harmony. It's all we can do, and is something to think about for a bit. :)
      My ComputersSystem Spec

  6.    18 Mar 2018 #16

    slicendice said: View Post
    Ok, It's been almost a week since last chat. Please try to not think that the computer is ready for normal usage just yet. Since you ran into a problem, that problem must first be fixed before you can continue your work.
    There is a reason why Windows asks you to reboot. So please do that. It may ask to reboot a couple of times even. If your runtime is usually this long without a reboot after some updates had been applied, it would not surprise me if you had to reboot 10 times in a row.
    Actually, the reason I hadn't written in a week is because I haven't used the computer in that long. When I was done getting the updates a week ago, I simply shut down the computer since I was done with it. Last night is when I restarted it and had all the problems.

    slicendice said: View Post
    So reboot now and let the computer settle for a bit. First thing you should check is CPU usage in Task Manager. Identify the process that uses a lot of resources and report back. Maybe that would help us identify what Windows is trying to do right now.
    Well, here's what ended up happening. Last night while having the problems, Task Manager was one of the few things still working. I didn't see any unusual activity there. After awhile, other programs started malfunctioning. I wanted to do a reboot, but the Start menu wouldn't let me access the shutdown/restart/hibernate menu. I used the power button to turn off the computer by holding it down for 5 seconds. Then it restarted and finally configured the updates and now seems to work fine. I don't understand why multiple restarts are needed to make it work this time.

    slicendice said: View Post
    While waiting for your reply, I could not stop myself from making a quote:
    Meaning, Windows Update is your enemy you can't beat, so instead embrace the enemy and learn to live in harmony. It's all we can do, and is something to think about for a bit. :)
    But what would be wrong with simply avoiding this enemy? I have far fewer problems with my computer when I just keep my connections as "metered" so updates don't download and then force me to restart my computer, and then keep reminding me to do so if I ignore it, and then I have to keep scheduling the restart for a future time because it keeps changing it to 10 minutes in the future each time I want to use it. Even this time, I had problems, and now some of my programs settings have been changed and I don't know how to change them all back to the way they were. I wanted those settings as they were. No reason for MS to be changing them.

    This update I just did is what I intended to be my last one for a long time. I know there's a new version of Win10 coming out this month and I was hoping to get the latest updates on the current one and not have to go through another 2 hour download and install of a new version, complete with all the newest extra apps that I'd have to uninstall if I don't want them running in the background, and to be reminded to update them all the time. I also don't want all my default settings changed back to what Microsoft wants them to be. I don't want to discover programs and files missing as I have in the past. I just want my computer to function properly, which is what it does when MS doesn't mess with it.
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  7. Posts : 62
    Windows 10 Home /Windows 7 Home
       19 Mar 2018 #17

    slicendice said: View Post
    Meaning, Windows Update is your enemy you can't beat, so instead embrace the enemy and learn to live in harmony. It's all we can do, and is something to think about for a bit. :)
    I couldn't help myself when I saw your comment above. The fact is that MS needs to either fix their auto updating process or
    allow customers to delay updates until they can correct any issues before they are released to the general user base.

    Much of the problem is that MS CEO Satya Nadella is not taking ownership of the HUGE issue with Windows 10 updating.

    There are so many issues among users with the updates that it is driving customers away from the OS in droves.


    At the very least MS should allow users of ALL Windows 10 versions to delay Feature Upgrades for at least 4 months
    and cumulative updates for up to 2 months...WITHOUT having to jump though hoops. Simply allowing the user to check a box in an easily found WU menu that will do exactly what the user wants.
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  8. slicendice's Avatar
    Posts : 3,560
    Windows 10 Pro x64 v1809 Build 17763.104 (Branch: RS5 Release Preview)
       19 Mar 2018 #18

    @Delly10 and @

    I agree and disagree with you.

    Yes it's horrible that updates are forced on us.

    Yes it's absolutely annoying that when you're in the middle of some project, Windows decides to download an update and reconfigure the computer, which renders the computer near useless.

    Yes it's freaking hilarious that drivers are forced on us, when for many users, the MS provided driver makes the hardware useless.

    Yes the WU process should be redesigned and made more reliable. It often breaks something, and most users can't fix the issue, which they should not even have to fix in the first place.

    But then there is the other reason. Updates bring bug fixes, reliability fixes and security fixes. MS takes this part very seriously and so should the users.

    I must admit that I have currently a love hate relationship with Windows. So much good but at the same time so many annoyances.

    What I meant by my quote is that since we can't change MS minds about the updates, we as users can only try to make the best out of it.

    But yeah, I totally feel your frustration. I've been there too. :)
      My ComputersSystem Spec

  9.    19 Mar 2018 #19

    It is possible to get control - especially with Pro. The nightmare is you have to discover you need to take control, then work out how to do it. MS provides the worst option by default.
      My ComputerSystem Spec

  10.    19 Mar 2018 #20

    dalchina said: View Post
    It is possible to get control - especially with Pro. The nightmare is you have to discover you need to take control, then work out how to do it. MS provides the worst option by default.
    The way I've taken control is to set my connection to "Metered". This prevents updates from downloading. Otherwise, they happen automatically and slow down my connection, then afterwards starts harassing me about restarting my computer once the downloads finish. Every few months, I've been changing from Metered to not metered in order to catch up on the updates, but it usually makes me regret it. I'm starting to think maybe doing it every 6 months might be better. Now, I know there are many who would say that updates are necessary to keep me safe. However, I've never had any problems with malware. Avast seems to take care of that. Every time I do a Malwarebytes scan or Avast scan, nothing is ever found. On the flip side, after doing a Windows Update, I have plenty of problems. It seems to be a "solution" in search of a problem.
      My ComputerSystem Spec


 
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