Unable to install Windows Fall Creators Update

Shiva1 · 09 Feb 2018

My computer has been trying to install this update for over a week. Each time I get this error message

"Feature update to Windows 10, version 1709 - Error 0x80070057"

I have tried everything I can find on the net to counter this error message. My question is, is there anything important to the windows system that's required in this update? There is really nothing in it I am interested in. Its obvious that for as long as I own this computer its going to be trying to install this update. So, is there any real fix for this error message?

Thank you for reading

dalchina · 09 Feb 2018

Please try deleting the content of
%systemroot%\SoftwareDistribution\Download

I then suggest you download a Win 10 iso using the Microsoft Media creation tool and create a bootable disk to try upgrading manually. (Log in as normal, and run setup.exe from that disk).

Downloading it once will let you retry more quickly and possibly avoid other problems if the above doesn't work. You will also have a tool which gives you some simple repair options.

Make sure you disconnect all unnecessary peripherals and disable or uninstall security software.

If still problems, please
a. Advise current Windows build (Windows key + R, winver)
b. Post a screenshot of
- your Update History
- your partitions, using Minitool Partition Wizard (free).

Download and run Hard Disk Sentinel (trial) and post a screenshot of its GUI
If OK, from an admin command prompt run
chkdsk c: /scan
and post the result.
If OK, from an admin command prompt run
SFC /SCANNOW
and post the result.
Thanks.

Shiva1 · 09 Feb 2018

Thanks, will try those suggestions

other security updates run normally, I jsut have a long list of the fall creator updates not installing

Shiva1 · 09 Feb 2018

Creator tool wants to reinstall windows. I am not going to lose all the web development tools and other progs I have set up on this computer. I think I am much better off without these creator updates.

However I will move forward with your other suggestions

Shiva1 · 09 Feb 2018

Microsoft Windows [Version 10.0.15063]
(c) 2017 Microsoft Corporation. All rights reserved.

C:\WINDOWS\system32>chkdsk c:/scan
The type of the file system is NTFS.
Volume label is Prime.

Stage 1: Examining basic file system structure ... 1774336 file records processed.
File verification completed.
24813 large file records processed
0 bad file records processed.

Stage 2: Examining file name linkage ...
2223910 index entries processed.
Index verification completed.
0 unindexed files scanned.
0 unindexed files recovered to lost and found.

Stage 3: Examining security descriptors ...
Security descriptor verification completed.
224788 data files processed.
CHKDSK is verifying Usn Journal...
40504328 USN bytes processed.
Usn Journal verification completed.
Windows has scanned the file system and found no problems.
No further action is required.

499411967 KB total disk space.
190505672 KB in 1330688 files.
734968 KB in 224789 indexes.
0 KB in bad sectors.
1905679 KB in use by the system.
65536 KB occupied by the log file.
306265648 KB available on disk.

4096 bytes in each allocation unit.
124852991 total allocation units on disk.
76566412 allocation units available on disk.

C:\WINDOWS\system32>

Shiva1 · 09 Feb 2018

Shiva1 · 09 Feb 2018

Unable to install Windows Fall Creators Update-capture1.png

C:\WINDOWS\system32>sfc /scannow

Beginning system scan. This process will take some time.

Beginning verification phase of system scan.
Verification 100% complete.

Windows Resource Protection did not find any integrity violations.

C:\WINDOWS\system32>

Shiva1 · 09 Feb 2018

Unable to install Windows Fall Creators Update-capture2.png

Unable to install Windows Fall Creators Update-capture3.png

Unable to install Windows Fall Creators Update-capture4.png

Unable to install Windows Fall Creators Update-capture5.png

Shiva1 · 09 Feb 2018

I should also say that the anniversary update killed my internet speed
The first creators update took all videos out of sync.

I fixed both at once by resetting the windows firewall

I should also ask if I was supposed to boot to that disk. I restarted the computer, logged in and then ran the setup. Didnt actually boot to the disk

dalchina · 10 Feb 2018

Excellent that your disk is good and SFC passed.

Creator tool wants to reinstall windows. I am not going to lose all the web development tools and other progs I have set up on this computer.

I think you're trying to boot from the Win 10 disk you've created. No. Don't do that. That is how to clean install, as you've found.

I said:

I then suggest you download a Win 10 iso using the Microsoft Media creation tool and create a bootable disk to try upgrading manually. (Log in as normal, and run setup.exe from that disk).

The partitions on your system disk look ok, but I wonder what the first 1 on disk 4 is.

Unable to install Windows Fall Creators Update-partitions.jpg

Note the last column, which is not shown on yours (my GPT/UEFI partitions).

Windows update appears to be running normally, which is good.

Make sure you've done this

Please try deleting the content of
%systemroot%\SoftwareDistribution\Download

before reattempting the upgrade, and disconnect unnecessary peripherals esp. wireless, and disable or uninstall 3rd party security programs and anything that significantly modifies the GUI.

You can attempt the upgrade with the internet disconnected, and opt not to apply updates at that time. This will give you a quicker and simpler way to try the upgrade - you can apply the updates later. (One will be almost as large as the iso).

Unable to install Windows Fall Creators Update

Unable to install Windows Fall Creators Update

Chkdsk scan