My 81 y/o father is having an issue that his machine will not update to the latest windows 10. The machine goes through the process but then fails. How can I EASILY help him over the phone to set his system so the update not only STOPS the auto update process but also stops asking to upgrade. I saw some things about this but they are not simple. I’m looking for a simple fix as my father is not tech savvy.
Thank you!
Cancel auto update
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New 06 Feb 2018 #1
Cancel auto update
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New 06 Feb 2018 #2
Hi, does he have Home or Pro?
You could disable Windows updates altogether; stopping the upgrade specifically and exclusively is more difficult.
Try
(See disabled, bottom left). Free small tool.
A blunt but simple approach, provided it works. Relatively easy to try.
Longer term the underlying problem will need resolving of course.
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