Windows not updating since a week.

Windows 10 Enterprise 64-bit Home standalone computer (no domain or anything)


This is whats coming up every time I try to update or even if when windows tries to update itself. Happening since past 10 days now.




But funny part is if I select the option checkbox "Get me updates for other microsoft products when I update windows" it properly give updates for all my Ms office etc. products without any error.


Its just some issue with only windows updates.

I tried dism.exe /online /cleanup-image /scanhealth
dism.exe /online /cleanup-image /restorehealth

But no corruption was found.

Tried sfc /scannow found no issues with any files.

In C:\Windows\SoftwareDistribution\ReportingEvents.log it does detects/shows 15 updates but its not able to download.

Tries MS Windows update repair tool it says it found and fixed some problems but it hasnt.


Rebooted system several times tried to update from multiple user accounts but issue persists.

If its able to download updates for Office, Visio or visual studio then why it isnt downloading the normal windows updates?

Tried and the process went smooth and rebooted. But still same issue. No improvement.

C:\Windows\SoftwareDistribution\ReportingEvents.log

{78E640CA-0340-4BBE-823A-58EEB2BABAE5} 2018-02-05 20:59:20:693+0530 1 147 [AGENT_DETECTION_FINISHED] 101 {00000000-0000-0000-0000-000000000000} 0 0 WuApplicabilityScan Success Software Synchronization Windows Update Client successfully detected 0 updates. Kq4gp+qLckiHEVXd.1.0.0.3.0
{DFBAB615-F931-43F0-BE86-CBEAAFF95EE6} 2018-02-05 21:00:11:163+0530 1 147 [AGENT_DETECTION_FINISHED] 101 {00000000-0000-0000-0000-000000000000} 0 0 UpdateOrchestrator Success Software Synchronization Windows Update Client successfully detected 0 updates. Ayd/l46H+kKeQHUI.0.1.0.0.3.0
{19CFE780-A54E-4830-BCF7-32DC7156792A} 2018-02-05 21:00:57:626+0530 1 147 [AGENT_DETECTION_FINISHED] 101 {00000000-0000-0000-0000-000000000000} 0 0 UpdateOrchestrator Success Software Synchronization Windows Update Client successfully detected 15 updates. Ayd/l46H+kKeQHUI.0.1.0.0.4.0
{5BA43288-BD01-4F8C-B2B8-4CCB660A930F} 2018-02-05 21:01:08:482+0530 1 147 [AGENT_DETECTION_FINISHED] 101 {00000000-0000-0000-0000-000000000000} 0 0 UpdateOrchestrator Success Software Synchronization Windows Update Client successfully detected 0 updates. 7dJnTn/ApkeKVDJR.0.1.0.0.3.0


It detects 15 updates every time but fetches none instead throws same error.

Post screenshots of registry here:

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU

Additionally on a 64bit machine:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Policies\Microsoft\Windows\WindowsUpdate

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Policies\Microsoft\Windows\WindowsUpdate\AU

EDIT: Don't use the settings in the screenshots. They are specifically for my machine.

Example:

Also in my opinion that reset Windows Update script doesn't do everything that it's supposed to do. You really would need to disconnct from internet and stop Windows Update service before running the script, rebooting then reconfiguring Windows Update settings before reconnecting and rebooting once more.

You could just disconnect from internet and stop WU service then run the script here:

Script Reset Windows Update Agent

Extract the file to desktop. Disconnect from internet (switch off router) - Stop Windows Update service via run dialog box [WINKEY+R] then type services.ms and scroll down to Windows Update service and stop it.

Right click the ResetWUEng.cmd file on your desktop and run as administrator choosing option 2 from the menu. Reboot when finished.

Then shut down your machine and switch your router back on. Boot into windows and reconfigure windows updates in the settings panel. Wait 5 minutes or so before manually running an update check.

zbook said:

1) open administrative powershell and type or copy and paste: Get-WindowsUpdateLog
Post a zip into the thread.
2) Run this version of the log collector and post a zip into this thread:
log collector v2-beta08.zip

DIGITAL_EMPIRE (2018-02-06 12 11).zip
Here is the attached zip from the log collector.

Callender said:

Post screenshots of registry here:

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate

HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU

Additionally on a 64bit machine:

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Policies\Microsoft\Windows\WindowsUpdate

HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Policies\Microsoft\Windows\WindowsUpdate\AU

EDIT: Don't use the settings in the screenshots. They are specifically for my machine.

Example:

Also in my opinion that reset Windows Update script doesn't do everything that it's supposed to do. You really would need to disconnct from internet and stop Windows Update service before running the script, rebooting then reconfiguring Windows Update settings before reconnecting and rebooting once more.

You could just disconnect from internet and stop WU service then run the script here:

Script Reset Windows Update Agent

Extract the file to desktop. Disconnect from internet (switch off router) - Stop Windows Update service via run dialog box [WINKEY+R] then type services.ms and scroll down to Windows Update service and stop it.

Right click the ResetWUEng.cmd file on your desktop and run as administrator choosing option 2 from the menu. Reboot when finished.

Then shut down your machine and switch your router back on. Boot into windows and reconfigure windows updates in the settings panel. Wait 5 minutes or so before manually running an update check.

I ran this \Reset Windows Update in Windows 10 Windows Update Activation Tutorials
since then the registry path is nowhere to be found.

Still when i check for updates it properly updates defender and ms office except windows update.

The website has rules about piracy that prevent us from helping until the piracy is corrected.

Forum Rules - Windows 10 Forums

The logs displayed Adobe piracy.

Rule 4

1. No piracy or discussion of piracy allowed at all. Such as software, music, videos and other intellectual property violations (e.g. downloading youtube videos locally etc) - it is forum policy that no help shall be given to people who knowingly steal software or services.

Piracy?? I only have acrobat reader. And its free.