Windows 10: Help, Windows Installer failing to install updates, what can I do?

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  1.    08 Feb 2018 #11

    Hi, that's unfortunate, and is why we continually advocate using disk imaging routinely to avoid catastrophe and give yourself a quick way of recovering without clean installing in many cases. You can start doing that immediately after achieving a clean install. E.g. Macrium Reflect (free) + external storage for disk image sets. Image all the partitions for Windows, and any other partitions and disks.

    You have at least the following options (without considering how to recover your PC as is):
    1. You can recover anything you haven't backed up from your disk e.g. using a bootable disk you an download from the top of the Software and Apps section here (Kyhi's boot disk).
    2. You can create a Win 10 bootable medium
    - using a similar PC (32 or 64 bits, same base language) - making sure you select the correct option when using media creation tool.
    - by direct download e.g. see
    Windows 10 Recovery Tools - Bootable Rescue Disk - Windows 10 Forums
    post #3
    - or I can give you a URL for a site which hosts these.
      My ComputerSystem Spec

  2. Posts : 20,986
    windows 10 professional version 1607 build 14393.969 64 bit
       08 Feb 2018 #12

    There are steps that you can make to recover the files as above.
    There may be some additional options to repair/recover the os/drive.

    The computer was having crashes.
    The upgrade failures were seen.

    These were some of the findings in the logs:
    Installation Failure: Windows failed to install the following update with error 0x8024200D: Feature update to Windows 10, version 1709.
    Windows failed fast startup with error status 0xC000007B.
    Crash dump initialization failed!
    Installation Failure: Windows failed to install the following update with error 0xC1900107: Feature update to Windows 10, version 1709.
    Reset to device, \Device\RaidPort0, was issued.
    The system has rebooted without cleanly shutting down first. This error could be caused if the system stopped responding, crashed, or lost power unexpectedly.
    The previous system shutdown at 20:18:03 on ?03/?02/?2018 was unexpected.
    The Update Orchestrator Service for Windows Update service did not shut down properly after receiving a pre-shutdown control.
    The Interactive Services Detection service terminated with the following error:
    Incorrect function.
      My ComputerSystem Spec

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