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#21
The error code in post #1 was 8007000D.
This error code does not exist in the current logs.
The recommended starting point in the troubleshooting failed upgrade logs is the error code.
So a new attempt is needed at upgrading to generate logs to troubleshoot.
These were some problems that I saw in the logs:
The event log was approximately 1 month old and the most remarkable entry were the WHEA controlled hardware errors.
Code:Event[3556]: Log Name: System Source: Microsoft-Windows-WHEA-Logger Date: 2018-02-11T19:39:08.823 Event ID: 17 Task: N/A Level: Warning Opcode: Info Keyword: N/A User: S-1-5-19 User Name: NT AUTHORITY\LOCAL SERVICE Computer: DESKTOP-C7O6GIN Description: A corrected hardware error has occurred. Component: PCI Express Root Port Error Source: Advanced Error Reporting (PCI Express) Bus:Device:Function: 0x0:0x1C:0x5 Vendor ID:Device ID: 0x8086:0xA115 Class Code: 0x30400 The details view of this entry contains further information. Event[3557]: Log Name: System Source: Microsoft-Windows-WHEA-Logger Date: 2018-02-11T19:39:08.823 Event ID: 17 Task: N/A Level: Warning Opcode: Info Keyword: N/A User: S-1-5-19 User Name: NT AUTHORITY\LOCAL SERVICE Computer: DESKTOP-C7O6GIN Description: A corrected hardware error has occurred. Component: PCI Express Root Port Error Source: Advanced Error Reporting (PCI Express) Bus:Device:Function: 0x0:0x1C:0x0 Vendor ID:Device ID: 0x8086:0xA114 Class Code: 0x30400 The details view of this entry contains further information.Code:IRQ 4294967293 Intel(R) 100 Series/C230 Series Chipset Family PCI Express Root Port #5 - A114 OKCode:0xA4300000-0xA43FFFFF Intel(R) 100 Series/C230 Series Chipset Family PCI Express Root Port #5 - A114 OKCode:Memory Address 0xA4200000-0xA42FFFFF Intel(R) 100 Series/C230 Series Chipset Family PCI Express Root Port #6 - A115Code:IRQ 4294967292 Intel(R) 100 Series/C230 Series Chipset Family PCI Express Root Port #6 - A115 OKCode:0xA4200000-0xA42FFFFF Intel(R) 100 Series/C230 Series Chipset Family PCI Express Root Port #6 - A115 OK
For the failure to upgrade many of the log entries were ambiguous.
Code:2018-02-11 19:28:48, Warning [0x0808fe] MIG Plugin {050ed09e-a530-41e6-8ac9-a9a96e74a2c1}: [shmig] Failed to copy from C:\Users\Deniz C. Demir\AppData\Local\Microsoft\Windows\appsFolderLayout.bin to D:\$WINDOWS.~TMP\Work\MachineIndependent\Working\agentmgr\CCSIAgent\005AE70A\USER00000001\appsFolderLayout.bin, hr=0x80070002Code:2018-02-11 19:26:58, Warning SP FindGlobalPath: Cannot find volume name for \\?\GLOBALROOT\Device\HardDisk0\Partition1. Error: 0x0000007BCode:2018-02-11 19:26:58, Warning SP FindGlobalPath: Cannot find volume name for \\?\GLOBALROOT\Device\HardDisk1\Partition2. Error: 0x000000012018-02-11 19:26:58, Warning SP FindGlobalPath: Cannot find volume name for \\?\GLOBALROOT\Device\HardDisk1\Partition3. Error: 0x0000007BCode:2018-02-11 19:26:59, Warning SP FindGlobalPath: Cannot find volume name for \\?\GLOBALROOT\Device\HardDisk0\Partition1. Error: 0x0000007BDESKTOP-C7O6GINCode:2018-02-11 19:28:42, Warning [0x0803ea] MIG Registry location HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Authentication\Credential Providers\{8FD7E19C-3BF7-489B-A72C-846AB3678C96}\V2\KnownUsers is considered invalid in the current context2018-02-11 19:28:42, Warning [0x0803ea] MIG Registry location HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Authentication\Credential Providers\{8FD7E19C-3BF7-489B-A72C-846AB3678C96}\V2\KnownUsers is considered invalid in the current context2Code:2018-02-11 19:28:52, Warning MIG User class hive loading error, ignoring. Hive path:C:\Users\Default\AppData\Local\Microsoft\Windows\UsrClass.dat, error: 2
Drive: C:
Free Space: 28.5 GB
Total Space: 238.3 GB
File System: NTFS
Model: Samsung SSD 850 EVO M.2 250GB
Drive: D:
Free Space: 855.8 GB
Total Space: 953.3 GB
File System: NTFS
Model: HGST HTS721010A9E630
The event logs was approximately 1 month in duration.
It had controlled WHEA hardware errors and no uncorrected BSOD.
For the Panther logs there were error messages related to partitions and to users.
However these were too ambiguous.
Can you choose 1 drive for the Windows upgrade and remove the other drive from the computer during the upgrade. That is what is suggested as a troubleshooting step. Whether that does or does not have an impact on the partition warnings reported in the logs is unknown until it is done by trial and error.
Backup the drive using Macrium.
Create a brand new restore point.
and Create more free space on the drive.
This is an upgrade check list. Run through each step to optimize the computer for the next upgrade attempt. This will be to generate logs so that an error code can be used in the debugging of the logs.
UPGRADE CHECK LIST:
Run through this check list before the next upgrade attempt:
1) remove nonessential hardware
docks
USB devices
printers
headset
speakers
bluetoot devices
USB drives (other than a windows 10 iso if used for the upgrade)
USB Wireless Mouse or Keyboard Receiver, USB Wireless Network Card,
2) These should be the only attached devices:
wired mouse
wired keyboard
monitor
Any of these that have been done in the week prior to the next upgrade they are not necessary to repeat (Please repeat any step so that it is done within the week before the upgrade)
3) open administrative command prompt and type or copy and paste: (repair file system)
chkdsk /x /f /r
C:\Windows\system32>chkdsk /x /f /r
The type of the file system is NTFS.
Cannot lock current drive.
Chkdsk cannot run because the volume is in use by another
process. Would you like to schedule this volume to be
checked the next time the system restarts? (Y/N)
Type: Y
reboot
This may take many hours so plan to run overnight
Find the chkdsk report in the event viewer using the information in this link and post into the thread:
Read Chkdsk Log in Event Viewer in Windows 10 Performance Maintenance Tutorials
Read Chkdsk Log in Event Viewer in Windows 10 | Windows 10 Tutorials
4) open administrative command prompt and copy and paste: (repair operating system)
a) sfc /scannow
b) dism /online /cleanup-image /restorehealth
c) When these have completed > right click on the top bar or title bar of the administrative command prompt box > left click on edit then select all > right click on the top bar again > left click on edit then copy > paste into the thread
5) update windows (have all recommended updates installed) and reboot after updates
6) uninstall all non-Microsoft antivirus software
(This includes always on and manual software.)
Use the applicable company specific antivirus uninstall tool.
7) Verify that the drive has > 30 GB free space and preferably 20% free space. (At least 25 GB is needed for creating dumps)
8) Place the computer in clean boot:
https://support.microsoft.com/en-us/...oot-in-windows
How to perform a Clean Boot in Windows 10 - TechNet Articles - United States (English) - TechNet Wiki
How to perform a Clean Boot in Windows 10 - TechNet Articles - United States (English) - TechNet Wiki
9) Remove all unused SATA devices (preferably only have 1 drive during the upgrade)
10) Uninstall non-Microsoft disk encryption software
11) Run disk cleanup to clean temporary and system files
12) Create a new bootable Windows 10 iso for the next upgrade attempt:
Download Windows 10
Last edited by zbook; 15 Feb 2018 at 00:13.