Boot loop after update no safe mode option-repair fails- restore fails

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  1. Posts : 4,523
    Windows 11 Pro 64-bit
       #21

    Have you restarted your computer?
      My Computer


  2. Posts : 56
    Win 10 64bit
    Thread Starter
       #22

    OK that did the trick! Windows is now running again. I went straight to Update and see its trying to pull down version 1607 KB4023057. Unplugged the wifi to kill the download. Will look more at other threads on how to stop updates until I see MS has resolved these issues. Can you explain what actually fixed the issue? Thank you for all of the help. I hope others will benefit from this thread.
      My Computer


  3. Posts : 4,523
    Windows 11 Pro 64-bit
       #23

    I don't see how Windows update causing the boot files to become corrupted. You can create a system restore point and install the Windows updates don't worry anything goes wrong i will help you repair your computer. Just to be safe keep a note of the KB numbers of the Windows updates that will be installed we can use the KB number to uninstall the Windows update from Windows Recovery Environment.

    You are very welcome!
      My Computer


  4. Posts : 56
    Win 10 64bit
    Thread Starter
       #24

    OK Update is back doing its thing. I looked at Update history and see that my Brother HL-2170W printer was updated 20 times in the last few days and more than 100 times in the last several months. KB4023057 is now successfully installed.
      My Computer


  5. Posts : 4,523
    Windows 11 Pro 64-bit
       #25

    If those printer updates have installed you have nothing to worry about it we will deal with the printer update after installing all updates.
      My Computer


  6. Posts : 56
    Win 10 64bit
    Thread Starter
       #26

    Last night around 9pm I noticed the pc was doing another update. Endless boot loop again. I ran through the steps from yesterday with one new result and it will not boot. Boot loop after update no safe mode option-repair fails- restore fails-20180128_073646.jpg
      My Computer


  7. Posts : 4,523
    Windows 11 Pro 64-bit
       #27

    Do you remember the KB number of the last update?
      My Computer


  8. Posts : 56
    Win 10 64bit
    Thread Starter
       #28

    No unfortunately I didn't see what it was. It it something I can find in a folder?
      My Computer


  9. Posts : 4,523
    Windows 11 Pro 64-bit
       #29

    Either BCD data store is damage or boot files are damage lets first try to repair BCD data Store.

    Since the BCD store exists and lists a Windows installation, you'll first have to "remove" it manually and then try to rebuild it again. At the prompt, execute the bcdedit command as shown and then press Enter:

    Execute below command to point Command Prompt to C: drive.

    C:


    bcdedit /export C:\bcdbackup

    The bcdedit command is used here to export the BCD store as a file: bcdbackup. There's no need to specify a file extension.

    The command should return the following on screen:
    The operation completed successfully.

    Meaning the BCD export worked as expected.



    At this point, you need to adjust several file attributes for the BCD store so you can manipulate it. At the prompt, execute the attrib command exactly like this:

    attrib c:\boot\bcd -h -r -s

    What you just did with the attrib command was remove the hidden, read-only, and system attributes from the file bcd. Those attributes restricted the actions you could take on the file. Now that they're gone, you can manipulate the file more freely - specifically, rename it.

    To rename the BCD store, execute the ren command as shown:

    ren c:\boot\bcd bcd.old

    Now that the BCD store is renamed, you should now be able to successfully rebuild it.

    Try rebuilding the BCD again by executing the following, followed by Enter:

    bootrec /rebuildbcd

    Restart your computer after rebuilding the BCD store.
      My Computer


  10. Posts : 56
    Win 10 64bit
    Thread Starter
       #30

    Using Ubuntu to look around I found windows/softwaredistribution/reportingevents.log and see the following KBs:

    KB4023057
    KB2267602
      My Computer


 

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