Windows 10: Update and restart

  1.    3 Weeks Ago #1

    Update and restart


    When i right click on the Windows icon up comes update and restart as in my attachment. Then, the computer will restart but no update and update and restart stays there. Any help please?
    Attached Thumbnails Attached Thumbnails 20180124_130134.jpg  
      My ComputerSystem Spec

  2.    3 Weeks Ago #2

    First go to Settings/Backup and update/Windows Update and search for update. After that,
    1. Press Windows key + X, select Control panel.
    2. Change the view by option on the top right to Large icons.
    3. Click on Troubleshooting and click on the view all option on the left panel.
    4. Run the Windows Update troubleshooter.
    5. Restart the system and check if the issue is resolved.
    Try Update and Shut Down
      My ComputerSystem Spec

  3.    3 Weeks Ago #3

    terrace said: View Post
    When i right click on the Windows icon up comes update and restart as in my attachment. Then, the computer will restart but no update and update and restart stays there. Any help please?
    Try windows icon
    Gear cog
    Click on Windows update & Security

    Check for updates
    Let Er R.I.P.

    You might have had a corrupted file, or an iPhone update and crash on reboot.

    Just a guess on iPhone just got two nasty grams for customers crashing.
      My ComputerSystem Spec

  4.    3 Weeks Ago #4

    spunk said: View Post
    First go to Settings/Backup and update/Windows Update and search for update. After that,
    1. Press Windows key + X, select Control panel.
    2. Change the view by option on the top right to Large icons.
    3. Click on Troubleshooting and click on the view all option on the left panel.
    4. Run the Windows Update troubleshooter.
    5. Restart the system and check if the issue is resolved.
    Try Update and Shut Down
    Thank You tried that but no result.
      My ComputerSystem Spec


  5. Posts : 14,129
    windows 10 professional version 1607 build 14393.969 64 bit
       3 Weeks Ago #5

    The restart without update is still available.
    See if you can place the computer into clean boot with msconfig.
    Then remove all attached hardware (printers, headset, speakers, bluetooth items, external drives, etc.)
    Once all of the above is done then attempt update and restart.
    Report results into the thread.
    Perform a Clean Boot in Windows 10 to Troubleshoot Software Conflicts Performance Maintenance Tutorials
      My ComputerSystem Spec

  6.    3 Weeks Ago #6

    terrace said: View Post
    Thank You tried that but no result.
    What issues did the troubleshooter report?
      My ComputersSystem Spec

  7.    3 Weeks Ago #7

    MeAndMyComputer said: View Post
    What issues did the troubleshooter report?
    Last night i was turning the computer off and "update and restart" was gone, (don`t know how) so i found if i pressed windows icon and r it confirmed Windows 10 and that the update was done. See attached.
    Attached Thumbnails Attached Thumbnails Capture.JPG  
      My ComputerSystem Spec

  8.    3 Weeks Ago #8

    If the Windows Updates are up-to-date according to your computer, you will not see Update and Restart. You are on Version 1607 (OS Build 14393.2007). I don't recall the latest 1607 build but .2007 looks pretty high to me. The computer must be pretty close to be ready for version1703.

    I pin Update and Security to Start especially now that I'm on 1709 so it's easy enough for to click on it and check Windows Update Status since 1709 will not show Restart and Update from what I've read. Windows Updates are typically scheduled for the week of the 1st, 2nd and 3rd Tuesday of the month but do not necessarily come in on Tuesday on each computer so that's why I keep track of it myself.

    Now that my computer is on 1709, what I'm going to be looking for is a message in the notification area that Windows Updates are ready to be installed with options to restart now or set a time for the download and install; that being said I should know in plenty of time because I keep track of what's going on and it takes only a couple of seconds to do so.

    Unless there's something more I don't know about, it seems to me your computer is running fine.
      My ComputersSystem Spec

  9.    3 Weeks Ago #9

    MeAndMyComputer said: View Post
    If the Windows Updates are up-to-date according to your computer, you will not see Update and Restart. You are on Version 1607 (OS Build 14393.2007). I don't recall the latest 1607 build but .2007 looks pretty high to me. The computer must be pretty close to be ready for version1703.

    I pin Update and Security to Start especially now that I'm on 1709 so it's easy enough for to click on it and check Windows Update Status since 1709 will not show Restart and Update from what I've read. Windows Updates are typically scheduled for the week of the 1st, 2nd and 3rd Tuesday of the month but do not necessarily come in on Tuesday on each computer so that's why I keep track of it myself.

    Now that my computer is on 1709, what I'm going to be looking for is a message in the notification area that Windows Updates are ready to be installed with options to restart now or set a time for the download and install; that being said I should know in plenty of time because I keep track of what's going on and it takes only a couple of seconds to do so.

    Unless there's something more I don't know about, it seems to me your computer is running fine.
    Thank You, yes i saw 1709 was the update ready to run.
      My ComputerSystem Spec

  10.    3 Weeks Ago #10

    "Thank You, yes i saw 1709 was the update ready to run." great, that's good to know. Usually I like to let the computer install a major update when the computer is "naturally" ready. It is possible to install it sooner than later but since you will be skipping 1703 I don't know the effect of skipping Creators Update 1703 and installing the Fall Creators Update (FCU) 1709 sooner than later.
      My ComputersSystem Spec


 

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