New
#1
Must use system restore when reboot
Latest Asus Bios update, Version 1709 (OS Build 16299.192.
Users files are located on my D: drive.
When the computer is shut down the message "Getting Windows Ready. Don't turn off your computer" is displayed.
When rebooting the process stops at the lockscreen and USB ports are not recognized.
When booting into the UEFI of the Asus Z170-Deluxe, the USB ports are operational.
I can use System Restore, to restore to exactly the same state as before shutdown of the computer. The computer will reboot and USB ports are operational and I can login to Windows.
Can this be a motherboard related problem even though the USB ports work fine in the UEFI?