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Win 10 Update Error 0x80080005
Hi. (Newbee here, so I apologise if I don't give all appropriate information to start with.)
I have had my computer for over a year and there have always been issues with it installing updates. However, they seem to have generally been resolved one way or another. Unfortunately, I cannot seem to update anything further.
The Windows update screen in settings states that : 'Your device is at risk because it's out of date and missing important security and quality updates. Let's get you back on track so Windows can run more securely. Select this button to start:'
When I click on the 'Retry' button (which may well have been labelled differently to start with) all I get (eventually) is the message: 'There were some problems installing updates, but we’ll try again later. If you keep seeing this and want to search the web or contact support for information, this may help: (0x80080005)'.
Whether it's related I'm not sure, but for around about the same time that I started getting this current problem of not being able to update, I started getting the problem of not being able to download anything through the Windows Store. All I get there is a message stating: 'Try Again Later. Something happened our end'. This has been going on for some time, and obviously other people are able to download stuff from the Store.
I have tried various ideas from around the web, but to no avail. Has anyone got any ideas, and what further information should I provide?
Matt.
ps. I have considered a full 'factory reset', except that I have misplaced the reinstallation memory stick that the shop gave me to 'very carefully look after'.