Missing Information.


  1. Posts : 253
    Windows 10 64 Bit
       #1

    Missing Information.


    Have an annoying quirk with my Windows 10 Pro 64 bit PC

    If I go into 'settings' - then update and security - fine.
    But when I click on View installed update history, up comes a blank page with no detail. Your suggestions on how to overcome this annoyance appreciated.
    Thanks in advance
      My Computer


  2. Posts : 34,983
    Win 10 Pro (1903) (2nd PC is 21H2)
       #2

    Hi, what's your current Windows build?
    (Windows key + R, winver).

    Have a look here too:
    Missing Information.-1.jpg

    If you've done an upgrade without further updates, the Update History will be wiped.
      My Computers


  3. Posts : 253
    Windows 10 64 Bit
    Thread Starter
       #3

    Missing Information


    Current windows build is....
    1709 16299.192

    Going via control panel etc - the last 128 updates are listed
    Last edited by Skofab; 16 Jan 2018 at 04:24. Reason: additional information
      My Computer


  4. Posts : 34,983
    Win 10 Pro (1903) (2nd PC is 21H2)
       #4

    Hi, thanks. It's a quirk/oddity/bug that keeps recurring for a few people. It's been suggested that it happens if Windows update is reset. Reported since at least build 1607.

    If you search this forum for
    Update History vanished
    for example you'll find a few threads. I don't think there's an immediate solution- there was one comment that it eventually repopulates.

    E.g.
    Update History Vanished. - Windows 10 Forums
    Windows Update History Blank - Windows 10 Forums
      My Computers


  5. Posts : 253
    Windows 10 64 Bit
    Thread Starter
       #5

    Thanks dalchina

    noted - will keep an eye out when hopefully it will re-appear at some future point
      My Computer


  6. Posts : 1,503
    X
       #6

    I guess it's just too bad. Sux to be you. And sux to be me, too.

    I tried wmic to see the Windows updates. I updated to FCU a week or so ago, so Windows updates do not appear.
    Code:
    --> wmic qfe list full
    
    Security Update         KB4053577       01/08/2018
    Update                  KB4054022       01/05/2018
    Security Update         KB4056887       01/10/2018
    Update                  KB4058043       01/08/2018
    Update                  KB4058702       01/11/2018
    Security Update         KB4056892       01/12/2018
    Using the Installed Updates panel I get those same six Windows Updates ... plus all of the Office and Visual Studio updates.
    But either way ... I only see those Windows updates installed AFTER updating to FCU.
    Code:
    --> explorer shell:::{d450a8a1-9568-45c7-9c0e-b4f9fb4537bd}
    
    MS Office File Validation Add-in (1)
      Update for MS Office 2010 (KB2881030) 32-Bit             06/10/2017
    
    MS Office Pro Plus 2007 (53)
      Update for MS Office Access 2007 Help KB963663           01/05/2018
      Update for MS Office Excel 2007 Help KB963678            01/05/2018
      Update for MS Office Powerpoint 2007 Help KB963669       01/05/2018
      Update for MS Office Publisher 2007 Help KB963667        01/05/2018
      Update for MS Office Outlook 2007 Help KB963677          01/05/2018
      Update for MS Office Outlook 2007 Help KB401106 32-Bit   01/05/2018
      .
      ... a total of 53 updates for Office 2007
    
    MS Silverlight 2
      MS Silverlight Developer Package 5.1.50907.0             06/13/2017
      MS Silverlight 5.1.50907.0                               06/13/2017
    
    MS Visual C++ 2010 x64 Redistributable - 10.0.40219 (1)
      KB2565063                                                04/09/2017
    
    MS Visual C++ 2010 x64 Redistributable - 10.0.40219 (1)
      KB2565063                                                04/09/2017
    
    MS Visual Studio 2010 Shell (Isolated) - ENU (3)
      KB983509                                                 04/15/2017
      KB2645410                                                04/16/2017
      KB2635973                                                04/16/2017
    
    MS Visual Studio 2015 (2)
      Visual Studio 2015 Update 3 KB3022398                    01/05/2018
      Update for MS Visual Studio 2015 KB3165756               01/05/2018
    
    MS Windows (6)
      Update for MS Windows KB4054022                          01/05/2018
      Security Update for Adobe Flash Player                   01/08/2018
      Update for MS Windows KB4058043                          01/08/2018
      Security Update for Adobe Flash Player                   01/10/2018
      Update for MS Windows KB4058702                          01/11/2018
      Security Update for MS Windows KB4056892                 01/11/2018
    
    Visual Sutdio 2010 Prerequisites - English (1)
      KB2413561                                                04/15/2017
      My Computer


  7. Posts : 11,391
    Windows 10 Home x64 Version 21H2 Build 19044.1706
       #7

    You might also usefully look at update records in Event viewer -

    1 Applications and services logs, Microsoft, Windows, WindowsUpdateClient, Operational, Events - 41, 31 {41 = successful update downloads, 31 = update download failures}
    2 Windows logs, Setup {this records particular updates but not them all; it includes Event 4 restart warnings and Event 2 installation successful}
    3 Windows logs, System, EventSources - WindowsUpdateClient, Event - 19 {update installation successes only}

    Notes
    • I find the presentation of #3 quite easy to export then work with because the description pane's General tab identifies the update concerned [whereas #1 forces you to dig inside the Details tab and that tab is not exported].
    • Note that #3 includes updates to Apps making it, as far as I have been able to find out, the only place where App updates are identified.
    • I only find #2 useful if I'm chasing down problems after having found an update listed in #1 but not in #3.
    • I do not yet understand what gets included in #2; no pattern is apparent.


    Denis
      My Computer


  8. Posts : 253
    Windows 10 64 Bit
    Thread Starter
       #8

    Hi guys
    thank you much for your thoughts. Being just a novice - some of your comments are way beyond my level of understanding - but I will try (when I have a moment or two) to slowly work through your suggestions
    Thanks again.
      My Computer


 

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