New
#1
Windows stuck on the preparing windows do not turn off screen.
Hey!
So yesterday evening I turned off my pc just fine without any sign of updates. When I started my pc up back this afternoon it just randomly started preparing windows, so I waited but it bugged out by going to black screen constantly and looking like the pc went off but was still running. So I tried moving my mouse but nothing happened. So I waited about 10/15 minutes, but normally the preparation fase doesn't take more than 1/2 minutes. So I went on the internet on my laptop (where I am currently on) and went searching around. Everyone said restart it and it should continue, it didn't continue and just went back to the preparing windows screen.
I thought id let it stay for another hour or so, when I came back it was still on that screen, I thought that was not right so I downloaded the windows disc image and tried repairing windows, which didn't work. I turned off my pc completely, pulled out the cmos battery, still didnt fix it. I tried putting it back to a previous state, which didn't work because somehow all the previous backups weren't there although I had them enabled. I couldn't put back my previous windows update because I removed it due to not having any problems with windows 10 on my desktop before. I tried booting into safe mode which doesn't work either. So short, i can not get on my desktop at all, the screen just pops up and stays there for hours.
Now it is running for 2,5 hours in a row again and still didnt move.
Now my question: Is there any fix for this other than a full windows reinstall where I keep my files. (Which i did 1 week ago due to a corrupted profile). If any more information is needed feel free to ask, however i can not acces any of my files, or enter my pc at all. (unless you guys know a workaround that is)
I hope any of you have an answer to this weird behaviour.
Sincerely,
Gerwin