Windows 10 Feature Update 1709 Install Error - VirtualDrive 10

Hi Chris.

This product (Farstone VitualDrive 10) appears to be a product for circumventing copy protection on games.

By forums rules we cannot provide assistance with these tools or Windows issues that may result.


Ken

Agree but now that he knows what it is I'm hoping he knows how.

I would not be messing with registry, one members opinion.

I've seen what you are describing, recently there is a posting on TrendMocro, where uninstalled products come up as an issue.

I would start with the vendor and see if they have a removal tool.

If they don't I would try a tool like Revo Uninstaller.

In any case I would create a backup before i did anything with a toll like Macrium Reflect.

Backup and Restore with Macrium Reflect

I agree with Ken... don't willy-nilly go messing with the registry...

I know this is not gonna be popula... but use CCleaner to clean up those registry fragments ( make sure to affirm the back up prior should you need to restore)

If you only have leftover registry entries, Revo won't help 'cos it won't have anything to identify as an installed program. The Ccleaner scan suggested by @Superfly may well help, but I suggest you only delete the minimum number of registry entries.

Otherwise you have two options:
- reinstall the program to which Virtualdrive 10 relates, and then uninstall with Revo or Geek Uninstaller.
- If you aren't sure of the program, back up the registry, then search it using a tool such as O&O registry editor which searches the whole registry rather than stopping on each found item, and delete selectively.

There's one other possibility:
Use a free tool such as Everything by Void Tools, Locate 32 or Ultrasearch which provide excellent find as you type results for a selected disk or partition after a quick index scan, and search for anything related to Virtual etc.

If you can find an exe or dll, then use Revo Uninstaller, browse to that and then 'uninstall'.

Thank you all for your comments. I regularly use ccleaner to clean up unnecessary files and clean the registry but that did not stop the Windows update error (I must say that in all the years I have used ccleaner it has never caused me any problems; it has actually solved many issues for me).

I found the old setup file for VirtualDrive10 and tried to install with the intention of immediately uninstalling but the setup would not launch with the message that this programme was incompatible with Win 10 (no surprises).

I went to a Microsoft forum and was advised to download a fresh copy of Win 10 and perform a repair install and to select the option to check for updates.

http://www.microsoft.com/en-us/softw...load/windows10
https://answers.microsoft.com/en-us/...7-f40096ec3085

That failed with the same error message.



In the meantime I have managed to solve the problem. The solution was quite simple. On a hunch I suspected that Windows update was looking in my personal storage drives for evidence of incompatible programmes instead of just my C drive. I went to disk management and selected to put my two storage drives offline so I was just left with my C drive. I went to settings/update and security and ran windows update in the normal way and feature update 1709 installed without any problems. After rebooting to finish the update I put both drives online again and all is well. One of the drives had a "Foreign" status so I right clicked to select to get it back online.Troubleshooting Disk Management
So basically there is a bug in Windows Update that causes it to look in other drives instead of just the C drive for evidence of incompatible programmes. I hope this information will be useful to others who encounter a similar problem.
Kind regards
Chris

Thanks for posting this. Very helpful and great detail other should be able to follow.