Windows update stuck at 99% after restore! (Help) Solved

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  1.    14 Dec 2017 #1

    Windows update stuck at 99% after restore! (Help)


    I did a system restore earlier today and I've been having issues specifically with windows updates since. I have been able to download a few updates but the update "KB4054517" does get stuck at 99% installing and fails each time. After windows update shows me to search the web for "0x800705b4" and I've came across this guide and followed most steps except the ones with a reset option ( 0x800705b4 Error in Windows Update in Windows 10 [Solved] - Driver Easy) After restarting update fail my computer gets stuck at " getting windows ready, dont turn off PC" and I have let is stay there at one point for 30 minutes on a PCIE SSD which really shouldnt be needed. In order to get out of that I hard reset my computer and I again see the "getting windows ready" notice but this time after max 120 seconds windows loads up.

    How do I fix this issue of update stuck at 99% resulting in windows not being able to reset/shutdown properly?
      My ComputerSystem Spec

  2.    14 Dec 2017 #2

    OMG I had the exact same problem too. When I was stuck on the loading screen for 6 hours each time I turned on or switched on the computer, I eventually had to open the boot menu and restore to system previous saved point, and not update this update at all...
      My ComputerSystem Spec

  3.    14 Dec 2017 #3

    Hey, I just came off from around a week of having the exact same problem as you guys; stuck at 99%, trying to restart for hours, then being forced to hard-reset. I didn't care a lot the first days, but I realized Windows was trying to install the update all day long, and it was sucking my laptop's battery pretty quickly.

    After following several tutorials, ultimately I just did three particular steps in order, and that was all it took to make it work. The computer then restarted to finish installing the updates, took a couple minutes and then it was all right. Hope it works for you.

    1) Stop the Windows Update process. I pressed the Windows Key, typed "services", clicked Enter. Then I looked for the process, right-clicked on it and stopped it.
    2) Then, I entirely deleted the SoftwareDistribution folder located in C:\Windows .
    3) Finally, I manually downloaded the update from the Microsoft Update catalog website. You can click this link for the KB054517. Just double-check the exact version you need, depending on your computer and OS requirements. I needed the cumulative version for Windows 10 x64.
    There are versions for Windows Server, for x86 architecture, and updates that don't seem to be the cumulative version Windows Update was downloading. Make sure you choose the one that's right for you.

    Just registered here to try to help out in case you haven't tried these. Good luck.
      My ComputerSystem Spec


  4. Posts : 2
    Windows 10 Home 64 bit
       14 Dec 2017 #4

    I have the exact same issue. I will try somedudes suggestions how to fix it. Really frustrating stuff.

    Edit: Ok, I believe I've managed to install it manually since it shows in avaliable updates to uninstall. However when I check for avaliable updates again, Windows Updates acts like it did before, claiming it's installing the update I installed manually (KB4054517). I don't dare restart my computer until I'm sure the problem is solved.
    Last edited by Lindeberg; 14 Dec 2017 at 15:46.
      My ComputerSystem Spec

  5.    14 Dec 2017 #5

    Well thanks everyone for the inputs and also thanks to somedude for the guide which I have not tried yet. It looks like its not a unique issue and others are also having it, I also have disabled windows update and hope for Microsoft to fix this soon.
      My ComputerSystem Spec

  6.    15 Dec 2017 #6

    somedude said: View Post
    Hey, I just came off from around a week of having the exact same problem as you guys; stuck at 99%, trying to restart for hours, then being forced to hard-reset. I didn't care a lot the first days, but I realized Windows was trying to install the update all day long, and it was sucking my laptop's battery pretty quickly.

    After following several tutorials, ultimately I just did three particular steps in order, and that was all it took to make it work. The computer then restarted to finish installing the updates, took a couple minutes and then it was all right. Hope it works for you.

    1) Stop the Windows Update process. I pressed the Windows Key, typed "services", clicked Enter. Then I looked for the process, right-clicked on it and stopped it.
    2) Then, I entirely deleted the SoftwareDistribution folder located in C:\Windows .
    3) Finally, I manually downloaded the update from the Microsoft Update catalog website. You can click this link for the KB054517. Just double-check the exact version you need, depending on your computer and OS requirements. I needed the cumulative version for Windows 10 x64.
    There are versions for Windows Server, for x86 architecture, and updates that don't seem to be the cumulative version Windows Update was downloading. Make sure you choose the one that's right for you.

    Just registered here to try to help out in case you haven't tried these. Good luck.
    Thank you so much. I've followed these steps and can vouch that it worked perfectly.
      My ComputerSystem Spec

  7.    15 Dec 2017 #7

    Microsoft absolutely does not take their user base seriously in any way. "Please wait 4 to 7 hours" is a completely unacceptable answer from a group of people whose every FINAL answer is to get ordinary users mired down in the weeds of their god-awful registry and so frustrated that they buy a Mac next time.
    Way to go Microsoft!

    I have exactly the same problem on a Surface Pro 4 and the first question any "official" asked me was to check to see if my computer was compatible or not?? Really? You made the freeking computer.

    Iv'e also now been 2 days without use of my Surface Pro 4 (which was JUST reinitialized because I was HOPING to get some kind of meaningful battery life from it - I'm convinced I can't), and in the process of doing this last 1709 cumulative update for December, it has totally lost its mind.

    I have tried EVERY trick mentioned in all of these forums and one major flaw is that under no circumstances will the windows update service ACTUALLY stop. It always errors out without stopping and to move forward with anything update related, you MUST reboot. I have also cleaned out the software distribution folder (except for the package it currently will not allow me to delete because its holding it open by the update process that will not stop) Every time I reboot, windows DOES NOT show "update and restart"... just "update", but it goes into "Getting Windows Ready" anyway and this process cannot be stopped. About 3 hours later, it finally goes to a desktop with no message or notification of any kind, but the update never happens and I start the whole cycle over again...

    I've done this five times now. Like I have said, I have tried every trick / method and powerscript to reset the windows update. Everything thats been mentioned in a windows forum so far.

    Nothing works.

    I've been a computer professional for 30 years and used every platform going back to Apple II and CP/M. I cut my eye teeth on windows and DOS and been there through thick and thin through the whole process and I recommend computers to co workers and friends on a daily basis and put my neck out there for these kinds of upgrades...

    Tell me, why shouldn't I just abandon it all for Macs? I know thats dirty word here, but I NEVER get this level of hurt from an Apple device, especially for something I had no hand in creating at all. There is nothing about this current situation that is my fault in any way and I was just following normal update procedures and this microsoft built device running the latest microsoft software just TOTALLY WIGS OUT. I know the things I have tried to fix this. There is no way at all I would EVER expect a normal user of business apps to attempt to fix or run the procedures I have.

    This is just nuts.
      My ComputerSystem Spec


  8. Posts : 2
    Windows 10 Home 64 bit
       15 Dec 2017 #8

    cosmicbite said: View Post
    Thank you so much. I've followed these steps and can vouch that it worked perfectly.
    Same here. Seems to work fine now.

    Jesus Christ, Microsoft.
      My ComputerSystem Spec

  9.    15 Dec 2017 #9

    Forgot to mention, I was also having trouble stopping the windows update service, what I did was turn off the internet so the service wouldn't restart and that seemed to do the trick so I could follow the other steps.
      My ComputerSystem Spec

  10.    16 Dec 2017 #10

    Yes, somedude's answer is the correct one to install this update.

    I was getting a weird behavior. My Windows OS partition had about 260GB space left yesterday and in the afternoon today, I got the "Less than 10% space remaining message from Windows". I was completely shocked. I restored to a previous point and then re-installed the update by downloading it manually.
      My ComputerSystem Spec


 
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