New
#21
Yeah, I tried this and it still wouldn't install on my computer.Microsoft absolutely does not take their user base seriously in any way. "Please wait 4 to 7 hours" is a completely unacceptable answer from a group of people whose every FINAL answer is to get ordinary users mired down in the weeds of their god-awful registry and so frustrated that they buy a Mac next time.
Way to go Microsoft!
I have exactly the same problem on a Surface Pro 4 and the first question any "official" asked me was to check to see if my computer was compatible or not?? Really? You made the freeking computer.
Iv'e also now been 2 days without use of my Surface Pro 4 (which was JUST reinitialized because I was HOPING to get some kind of meaningful battery life from it - I'm convinced I can't), and in the process of doing this last 1709 cumulative update for December, it has totally lost its mind.
I have tried EVERY trick mentioned in all of these forums and one major flaw is that under no circumstances will the windows update service ACTUALLY stop. It always errors out without stopping and to move forward with anything update related, you MUST reboot. I have also cleaned out the software distribution folder (except for the package it currently will not allow me to delete because its holding it open by the update process that will not stop) Every time I reboot, windows DOES NOT show "update and restart"... just "update", but it goes into "Getting Windows Ready" anyway and this process cannot be stopped. About 3 hours later, it finally goes to a desktop with no message or notification of any kind, but the update never happens and I start the whole cycle over again...
I've done this five times now. Like I have said, I have tried every trick / method and powerscript to reset the windows update. Everything thats been mentioned in a windows forum so far.
Nothing works.
I've been a computer professional for 30 years and used every platform going back to Apple II and CP/M. I cut my eye teeth on windows and DOS and been there through thick and thin through the whole process and I recommend computers to co workers and friends on a daily basis and put my neck out there for these kinds of upgrades...
Tell me, why shouldn't I just abandon it all for Macs? I know thats dirty word here, but I NEVER get this level of hurt from an Apple device, especially for something I had no hand in creating at all. There is nothing about this current situation that is my fault in any way and I was just following normal update procedures and this microsoft built device running the latest microsoft software just TOTALLY WIGS OUT. I know the things I have tried to fix this. There is no way at all I would EVER expect a normal user of business apps to attempt to fix or run the procedures I have.
This is just nuts.