1.    01 Oct 2017 #1
    Join Date : Oct 2017
    Posts : 5
    Windows 10 Pro

    No Eye Tracking feature in insider release build nr 16299?


    Hi!


    I got my Tobii Eye Tracking 4C device some days ago and wanted to try Windows 10 beta feature. I installed insider release and hoped that I will have that feature in Ease of Access Other section, but it did not show to me.

    Tobii is working normal. I can log windows to using face detection and can play games.

    My question is does 16299..0 release have Eye Tracking feature build in?

    Mella
      My ComputerSystem Spec
  2.    05 Oct 2017 #2
    Join Date : Oct 2017
    Posts : 3
    Windows 10

    It's there. Make sure you install the tobii software and calibrate. You can then go to other ease of access settings and enable.
      My ComputerSystem Spec
  3.    07 Oct 2017 #3
    Join Date : Oct 2017
    Posts : 5
    Windows 10 Pro
    Thread Starter

    But there is no such option to enable it. I installed tobii software and did all right way but can't find that option.
      My ComputerSystem Spec
  4.    07 Oct 2017 #4
    Join Date : Oct 2017
    Posts : 3
    Windows 10

    If you open device manager, do you see the tobii hid driver?
      My ComputerSystem Spec
  5.    07 Oct 2017 #5
    Join Date : Oct 2017
    Posts : 5
    Windows 10 Pro
    Thread Starter

    Nope, there is not such driver.
    Click image for larger version. 

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      My ComputerSystem Spec
  6.    07 Oct 2017 #6
    Join Date : Oct 2017
    Posts : 3
    Windows 10

    I think you may need to uninstall the tobii software and go get the latest from their website.
      My ComputerSystem Spec
  7.    07 Oct 2017 #7
    Join Date : Oct 2017
    Posts : 5
    Windows 10 Pro
    Thread Starter

    I did it several times Not helping anything.
    I have latest driver - Bundle-Tobii-Generic-v2.10.11.6458_x86
      My ComputerSystem Spec
  8.    09 Oct 2017 #8
    Join Date : Oct 2017
    Posts : 2
    Windows 10

    Hi Mella and Eric,

    Tobii published an update to the installer last week, please try to install the one at Tobii Gaming | Download or Setup Eye Tracking Software and Drivers , and see if it works better, since it contains a few updates for supporting the Eye Control on Windows better on upcoming Windows 10 Fall Creators Update.

    Best,

    Denny
      My ComputerSystem Spec
  9.    09 Oct 2017 #9
    Join Date : Oct 2017
    Posts : 5
    Windows 10 Pro
    Thread Starter

    Thanks Denny!

    Its resolved my "one" problem I can use now it beta feature.

    One problem what i have as well with last Tobii drivers is that if I trying to turn on Gaze Trace then I'm getting this like error:
    Click image for larger version. 

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    Best,

    Mella
      My ComputerSystem Spec
  10.    10 Oct 2017 #10
    Join Date : Oct 2017
    Posts : 2
    Windows 10

    No problem, glad to help.

    For the remaining issue I would suggest you to go to Tobii Eye Tracking Support and report it to Tobii there.

    Best,

    Denny
      My ComputerSystem Spec

 


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