Build 16199 telling me my account needs fixing


  1. morrynz
    Posts : 2
    Win10
       New #1

    Build 16199 telling me my account needs fixing


    I go to Windows Insider Programme and hit 'Fix Me' but then comes back with 'Something went wrong - 0x80048103'.
    This build also causes me to restart* the Surface Pro 3 512GB because memory is running at 99% and Outlook 2016 needing to restart for no apparent reason
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  3. morrynz
    Posts : 2
    Win10
    Thread Starter
       New #2

    Cannot connect to my MS account, build 16199


    This is an extension of my earlier post where Windows Insider asked me to 'fix my account'. I hit 'Fix Me' but then comes back with 'Something went wrong - Error code 0x80048103'. This post remains unanswered.

    Although I always logged onto my Surface via my MS account, this 'fix my account' condition was also occurring in Win10 Mail & Calendar so I contacted MS Support to see if they could help. They removed my MS account from the machine in the hope a reconnect might solve the issue. But the Surface won't connect to my MS account.

    Now the Surface is not connected to the account, I assume I will not get any updates that might solve this issue? Can anyone help me please to get out of this pickle, I am quite willing to go back to an earlier Win10 version that will allow me to connect to the MS account
    Thanks
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  4. David H
    Posts : 32
    win 10 Pro Insider
       New #3

    morrynz said:
    This is an extension of my earlier post where Windows Insider asked me to 'fix my account'. I hit 'Fix Me' but then comes back with 'Something went wrong - Error code 0x80048103'. This post remains unanswered.

    Although I always logged onto my Surface via my MS account, this 'fix my account' condition was also occurring in Win10 Mail & Calendar so I contacted MS Support to see if they could help. They removed my MS account from the machine in the hope a reconnect might solve the issue. But the Surface won't connect to my MS account.

    Now the Surface is not connected to the account, I assume I will not get any updates that might solve this issue? Can anyone help me please to get out of this pickle, I am quite willing to go back to an earlier Win10 version that will allow me to connect to the MS account
    Thanks
    Just a thought. Have you tried the Refresh Windows? 2 versions. 1 that wipes and re installs windows, and keeps your files. And the more radical wipe everything option
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