1.    17 Jan 2017 #1

    Can't back up with Macrium Reflect to external USB drive

    Running build 15007 on my Dell Venue Pro 11 7130. Macrium Reflect works fine on my desktop, same build, to internal SATA drive. But when I try to backup to an external USB 3.0 device on the Dell, Macrium fails with one of two alternating error messages:
    1. Unable to write to drive E:
    2. Drive E: not ready
    Anybody got any advice? The only way I can back up my laptops is to use an external USB 3.0 drive caddy with a big disk, or over the network. Haven't tried the latter just yet, but may set up a share and give it a go.
    Please offer your advice and insight. As always, it's much appreciated.
    Thanks in advance,

    PS: With somewhat red face, I realize that having just installed a new upgrade I needed to go into the USB hub and the USB root hub and turn off the default "Allow the PC to manage power" setting on the power management tab. Also disabled sleep while plugged in. Hopefully, this combination will cover the bases sufficiently to let me back up... I'll post again after I try it one more time.
      My ComputersSystem Spec
  2.    17 Jan 2017 #2

    It worked. Here's what I had to do to get the backup to complete:
    In Power Options: Set sleep (Plugged in) to some high value (I chose "Never")
    Also set turn display off to 60 minutes
    In Device Manager for
    Intel USB 3.0 eXtensible Host Controller 1.0, untick the Power Management checkbox next to "Allow the computer to turn off this device to save power"
    Ditto for USB Root Hub (USB 3.0)
    That did the trick!
    Hope this helps somebody else who faces a similar issue.
      My ComputersSystem Spec


Similar Threads
Thread Forum
Solved Macrium Reflect rescue USB drive failure
Macrium rescue USB stick doesn't find the Precision Touchpad, rescue media loads without the cursor, I can not use the CD as my laptop doesn't have the DVD drive, any help is much appreciated.
Backup and Restore
Solved cloning hard drive with Macrium Reflect
I am wanting to clone my hard drive and put it on another computer. I think I get it cloned on a external hd. I have made a boot cd. Now here is my problem I don't know how to get it to transfer to the new hd on the new computer. The cd ask wish...
Backup and Restore
Macrium Reflect- Free vs. Windows 10 drive imaging
I may need to wipe my HDD to trial Neverware. I want to make sure I can get back my legal installation of Windows 10 Pro on this computer. What are my options? Built-in Win10 or something like Macrium?
Backup and Restore
Solved Macrium Reflect restore over corrupt drive?
This morning I had a computer crash . Somehow it got stuck on an upgrade . I Booted into system restore and tried to restore to earlier date. Error message came up indicating I had drive issues so I continued with the offer to scan and repair the...
Backup and Restore
Macrium Reflect and SSD drive
I want to add a SSD Drive SAMSUNG 850 PRO 2.5" 256GB SATA III 3-D Vertical Internal Solid State Drive (SSD) MZ-7KE256BW to my computer. I have done a system image of my WD drive,will I be able to install the image to the SSD drive? The WD drive has...
Backup and Restore
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd
All times are GMT -5. The time now is 18:05.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App

Windows 10 Forums