Windows 10: Windows 10 Insider Preview 14986 (rs_prerelease) - Error 0x80240031 Solved

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  1.    08 Dec 2016 #1

    Windows 10 Insider Preview 14986 (rs_prerelease) - Error 0x80240031


    Any idea what might be causing this, Ive had my computer hooked up to my router via WiFi when that didnt work I hooked it up with the ethernet cable that didnt seem to help also I rebooted and tried again no luck. Any suggestion's would be appreciated
    Well it took all day yesterday to install I finished it this morning at 5 am I dont know why it took almost 24 hrs to complete the download. But its up and running
    Last edited by pwdiver; 11 Dec 2016 at 20:10. Reason: solved
      My ComputerSystem Spec


  2. Posts : 1,967
    W10 Pro + W10 Preview
       08 Dec 2016 #2

    pwdiver said: View Post
    Any idea what might be causing this, Ive had my computer hooked up to my router via WiFi when that didnt work I hooked it up with the ethernet cable that didnt seem to help also I rebooted and tried again no luck. Any suggestion's would be appreciated
    Do you have Anti-virus other than Defender?......including Mbam products....if so disable or uninstall.....then try again.
      My ComputerSystem Spec

  3.    09 Dec 2016 #3

    Same problem.
    I don't use any usb while updating.
    Here are the images..
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      My ComputerSystem Spec

  4.    09 Dec 2016 #4

    Hi,

    In case you do not use a third party AV program you could try the following:

    From a command prompt (admin) shell type in the following commands seperately:

    Code:
    netsh interface ipv4 install
    netsh interface ipv4 reset
    netsh winsock reset
    ipconfig /flushdns
    Restart and resume the download.

    Should that not work as expected then this troubleshooter may the answer:

    https://support.microsoft.com/en-us/kb/971058

    Cheers,
      My ComputerSystem Spec

  5.    10 Dec 2016 #5

    Firtstly I've tried with cmd codes, but result was negative.
    Then I've applied troubleshooter which has found following indications and fixed them.
    Click image for larger version. 

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    But unfortunalety nothing changed..
      My ComputerSystem Spec

  6.    10 Dec 2016 #6

    Hi,

    Firtstly I've tried with cmd codes, but result was negative.
    Not surprising since the error code Windows returns is not the same either.

    Welcome to the forum by the way but may I kindly suggest to start your own thread describing the best you can what you are doing, please ?
    In that way you hopefully get replies pertinent to your particular error message. Thank you.

    Cheers,
      My ComputerSystem Spec

  7.    10 Dec 2016 #7

    Thanking you in advance for your kind interest.
    Actually I did not do anything. I tried again to update appears, warning on the screen.
    I'll wait until the end of the month, unless the format I threw download and install the update.
    Best regards..
      My ComputerSystem Spec

  8.    10 Dec 2016 #8

    See the resolution to "
    Windows 10 Insider Preview 14986 (rs_prerelease) - Error 0x80242006"

    This may assist you in your error 80240031.
      My ComputerSystem Spec

  9.    10 Dec 2016 #9

    Dear fdegrove & snifferpro
    I applied the options you specify, respectively, but the results are still negative.
    I guess it has a different problem.
      My ComputerSystem Spec

  10.    28 Dec 2016 #10

    Solved that


    "Atom bomb solution" WORKED for me:
    - stop and disable "Windows Update" service
    - restart computer
    - delete folder C:\Windows\SoftwareDistribution
    - enable and start "Windows Update" service
    - check for updates = DONE

    If you will have no luck, can try this below, and then repeat step above:
    - "Disk Cleanup" on C: (under Administrator rights)
    - deleted folder C:\Windows10Upgrade
    - 2x runned Windows Update Troubleshooter in Control Panel
      My ComputerSystem Spec


 
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