Windows 10: Build 10130 - explorer.exe crash on shutdown or restart

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  1.    31 May 2015 #1

    Build 10130 - explorer.exe crash on shutdown or restart


    Hi All, I've updated to build 10130 and now every time I restart or shutdown the laptop I'm getting this error.

    I've tried searching but haven't seen other examples of a similar issue. Has anyone experienced this and been able to fix it?

    I did a clean install creating an ISO from the install.esd and installed onto a clean formatted hdd.

    Click image for larger version. 

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    Also noticed that the OOBE crashed on first login as well (has happened for me on every build I've tried so far).
      My ComputerSystem Spec


  2. Posts : 4,999
    Windows 10 Pro X64 15063.138
       31 May 2015 #2

    I'm getting the same shutdown error after a clean install of 10130.
      My ComputersSystem Spec


  3. Posts : 901
    Windows IP 16199 Windows 14393.1198
       31 May 2015 #3

    Yes, there are few of us having this problem.
    https://www.tenforums.com/installatio...0-install.html
      My ComputerSystem Spec

  4.    31 May 2015 #4

    Ztruker said: View Post
    I'm getting the same shutdown error after a clean install of 10130.
    Same here... It did diaper on a previous clean install of 10130. but I don't know what occurred to stop it.
      My ComputerSystem Spec

  5.    31 May 2015 #5

    Clean installing of your diaper is good, Bunny
      My ComputerSystem Spec


  6. Posts : 8,291
    Windows 10 Professional
       31 May 2015 #6

    It is most likely application(s) under heavy load using a lot of memory and is hung to kill.
    Most often the OS/applications will learn to 'use' memory properly in short order, however,
    2 Reg tweaks will take of it immediately though:

    Change the value of or create and set the value of the following Strings:

    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control
    String: WaitToKillServiceTimeout Value: 2000

    HKEY_CURRENT_USER\Control Panel\Desktop

    String: WaitToKillAppTimeout Value: 2000

    You shouldn't see the error any more.
      My ComputersSystem Spec


  7. Posts : 4,999
    Windows 10 Pro X64 15063.138
       31 May 2015 #7

    Mine is set to 5000. Why would shortening that time fix it? If anything I would think making it longer would help.

    I'll try it anyway though and report back.

    Edit: No change, still get the error.

    Edit2: Found there is another location that maybe should be changed?

    Click image for larger version. 

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    I'll try it and see what happens.
      My ComputersSystem Spec


  8. Posts : 20,696
    64-bit Windows 10 Pro build 16199
       31 May 2015 #8

    Fast Startup has been known to sometimes cause shutdown issues. You might turn it off as a test to see if it may help.

    https://www.tenforums.com/tutorials/4...dows-10-a.html
      My ComputersSystem Spec


  9. Posts : 901
    Windows IP 16199 Windows 14393.1198
       31 May 2015 #9

    I have already tried disabling Fast start up, reg editing, neither of them seems to fix this.
      My ComputerSystem Spec


  10. Posts : 605
    Windows 10 Pro Insider Preview (14971)
       31 May 2015 #10

    This is a widespread problem, and has been reported in multiple feedbacks. I expect it to be fixed soon.

    If you encounter a problem like this, get into Windows Feedback and do a search - 9 times out of 10 you'll find that it's a well-known bug, and has been reported.
      My ComputerSystem Spec


 
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