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  1.    31 May 2015 #1
    Join Date : May 2015
    Posts : 1
    Windows 10

    Build 10130 - explorer.exe crash on shutdown or restart


    Hi All, I've updated to build 10130 and now every time I restart or shutdown the laptop I'm getting this error.

    I've tried searching but haven't seen other examples of a similar issue. Has anyone experienced this and been able to fix it?

    I did a clean install creating an ISO from the install.esd and installed onto a clean formatted hdd.

    Click image for larger version. 

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    Also noticed that the OOBE crashed on first login as well (has happened for me on every build I've tried so far).
      My ComputerSystem Spec
  2.    31 May 2015 #2
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,368
    Windows 10 Pro X64 16299.19

    I'm getting the same shutdown error after a clean install of 10130.
      My ComputersSystem Spec
  3.    31 May 2015 #3
    Join Date : Dec 2013
    England
    Posts : 964
    Windows IP 17046

    Yes, there are few of us having this problem.
    https://www.tenforums.com/installatio...0-install.html
      My ComputersSystem Spec
  4.    31 May 2015 #4
    Join Date : Jan 2014
    Oak Ridge TN, USA
    Posts : 24,523
    Windows 10 Pro x64

    Quote Originally Posted by Ztruker View Post
    I'm getting the same shutdown error after a clean install of 10130.
    Same here... It did diaper on a previous clean install of 10130. but I don't know what occurred to stop it.
      My ComputerSystem Spec
  5.    31 May 2015 #5
    Join Date : Oct 2014
    Posts : 1,441
    win 10 Insider

    Clean installing of your diaper is good, Bunny
      My ComputerSystem Spec
  6.    31 May 2015 #6
    Join Date : Feb 2014
    Posts : 9,464
    Windows 10 Professional

    It is most likely application(s) under heavy load using a lot of memory and is hung to kill.
    Most often the OS/applications will learn to 'use' memory properly in short order, however,
    2 Reg tweaks will take of it immediately though:

    Change the value of or create and set the value of the following Strings:

    HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control
    String: WaitToKillServiceTimeout Value: 2000

    HKEY_CURRENT_USER\Control Panel\Desktop

    String: WaitToKillAppTimeout Value: 2000

    You shouldn't see the error any more.
      My ComputersSystem Spec
  7.    31 May 2015 #7
    Join Date : Apr 2014
    Space coast of Florida
    Posts : 5,368
    Windows 10 Pro X64 16299.19

    Mine is set to 5000. Why would shortening that time fix it? If anything I would think making it longer would help.

    I'll try it anyway though and report back.

    Edit: No change, still get the error.

    Edit2: Found there is another location that maybe should be changed?

    Click image for larger version. 

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    I'll try it and see what happens.
      My ComputersSystem Spec
  8.    31 May 2015 #8
    Join Date : Oct 2013
    Posts : 25,658
    64-bit Windows 10 Pro build 17046

    Fast Startup has been known to sometimes cause shutdown issues. You might turn it off as a test to see if it may help.

    https://www.tenforums.com/tutorials/4...dows-10-a.html
      My ComputersSystem Spec
  9.    31 May 2015 #9
    Join Date : Dec 2013
    England
    Posts : 964
    Windows IP 17046

    I have already tried disabling Fast start up, reg editing, neither of them seems to fix this.
      My ComputersSystem Spec
  10.    31 May 2015 #10
    Join Date : Apr 2014
    Posts : 627
    Windows 10 Pro Insider Preview (14971)

    This is a widespread problem, and has been reported in multiple feedbacks. I expect it to be fixed soon.

    If you encounter a problem like this, get into Windows Feedback and do a search - 9 times out of 10 you'll find that it's a well-known bug, and has been reported.
      My ComputerSystem Spec

 
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