New
#1
MS says I'm not connected to the internet - I am
Hi
This morning for some reason (and I can't remember why) I went to Windows 10 Settings and selected Update and Security. Here I saw a message saying: "Your insider preview settings require attention. Go to Windows Insider Programme to fix this issue." This was highlighted in red. I therefore clicked on the required option.
This time I saw another message saying: "Your Microsoft accout requires attention to get Insider Preview builds" and a button saying "Fix me". I therefore clicked on the button. Since I have already received Windows 10 updates this morning you can imagine my surprise when it came back with the message "Your PC isn't connected to the internet. To get started, connect to the internet and try again" (piccy below).
My question therefore is: since I am already connected to the internet how do I sort this one out? Obviously Microsoft are not recognising that I AM connected in this instance so what do I do now? I've just been to my Microsoft account and had no trouble logging on so on the face of it appears to be a problem with Microsoft. Does anyone have any suggestions at all? What would be an appropriate MS forum to approach about this if no one here can help? Any assistance on this would be most appreciated. Thanks.
Tracey