1. Joined : Jul 2016
    Posts : 1
    Windows 10
       14 Jul 2016 #1

    Display Is Out

    I'm assuming I got an update overnight for Windows 10 Insider, because today everything went to hell.

    I have an HP 620 laptop, but the screen is broken. So I have an Acer external monitor attached to it, never had a problem before. At a certain point in boot, the external monitor will kick on and I'm good.

    Today, nothing. The laptop is just sitting there. I know it's alive because I'm the bottom right corner, I still see my mouse, but it's currently on a black background, I don't see a toolbar at the bottom. Leading me to believe I'm not at the desktop, but rather some type of setup for whatever update I received.

    Does anyone know of anything I could do to rectify this? If I didn't explain correctly, or if you need more info, don't hesitate to let me know.
      My System SpecsSystem Spec

  2. Joined : Nov 2015
    Posts : 1,832
    64bit Win 10 Pro ver 1607 Build 14393.693
       18 Jul 2016 #2

    Do you still have this problem or have a few restarts sorted it out?
      My System SpecsSystem Spec

  3. Joined : Jul 2014
    Posts : 6,959
    All kinds
       20 Jul 2016 #3

    Try safe mode.
      My System SpecsSystem Spec


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