14342 Windows Store login error


  1. Posts : 11
    Windows 10
       #1

    14342 Windows Store login error


    (Surface Pro 4)

    Folks, I'm on 14342, installed when it came out. If you recall, there was subsequently an update to the windows store, which was widely reported to be failing. Also widely reported was that Microsoft knows about it, and would post a fix, which they did, and I installed it. Now I cannot log in to the Windows Store, I get the error in the pic below. I've restarted my computer, and I am in fact logging on with my Windows account. Any guidance? (sorry for the multiple pics, I tried different sizes. I only see 1 pic when editing. <sigh>)

    14342 Windows Store login error-wslogin.jpg
    Attached Thumbnails Attached Thumbnails 14342 Windows Store login error-wslogin-m.jpg   14342 Windows Store login error-wslogin-l.jpg  
      My Computer


  2. Posts : 11
    Windows 10
    Thread Starter
       #2

    Update: I also cant sign in to the feedback hub. When I run it, it asks me to log in, presents me with my logins, I choose my MIcrosoft account that I've always used, a dialogue box comes up then goes away, and the please log in screen is back.
      My Computer


  3. Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       #3

    Have a look at this blog which came out same time 14342 was released.
    https://blogs.windows.com/windowsexp...w-build-14342/

    Go to Known issues for PC heading.
      My Computer


  4. Posts : 11
    Windows 10
    Thread Starter
       #4

    davidhk said:
    Have a look at this blog which came out same time 14342 was released.
    https://blogs.windows.com/windowsexp...w-build-14342/

    Go to Known issues for PC heading.
    w

    Thanks, I just looked at that link. No issues related to what I'm experiencing. Unless I'm missing something that you saw. Did you see something that addresses this issue?
      My Computer


  5. Posts : 5,452
    windows 10 Pro ver 21H2 build 19044.1348
       #5

    HIAB said:
    w

    Thanks, I just looked at that link. No issues related to what I'm experiencing. Unless I'm missing something that you saw. Did you see something that addresses this issue?
    Sorry, I thought the blog would explain a thing or 2 about your Feedback Hub issue.
      My Computer


  6. Posts : 96
    Windows 10 Pro v1703 64-bit
       #6

    I know this sounds like a hassle, but going back to build 14295 and then upgrading again to 14342 fixed the initial 0x80073CF3 error and i was able to install the new 11604.1000.27.0 update. Since then i had no issues with the store.
      My Computer


  7. Posts : 11
    Windows 10
    Thread Starter
       #7

    Thanks for all the suggestions, its working fine now.

    I tried the 'wsreset' command which brought up the store with no user context. When I tried to sign in, still got the error.

    Tried again to log in some hours later, all fine. Go figure.
      My Computer


 

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