Angels have the Phone Box
Please try this:
Turn Off Fast Startup
Tell the computer to Never Sleep.
In power settings "When I close the Lid" = Hibernate
Shut the computer down via the menu.
Turn it on with the power switch, let it fully boot (3 min or so to "calm down")
Shut it down via the menu again
Unplug power cable and remove the battery
Press and hold the power button for about 10 seconds
Insert power cable only and turn on with power button, let it fully boot again
Shut it down again via the menu
Turn on with power button
Now try a restart via the menu
If successful, shut it down completely and reinstall the battery.
Turn it on, and try a restart again from the menu.
If not successful, perhaps you could try disabling wireless and sound in Device Manager. Try the shutdowns/restarts, and see if the problem is gone. If so, enable the wifi, try the shutdowns/restarts and see if the problem is still gone. If it is, then enable the sound, do the same, and see if the problem returns. If so, then it could be a driver issue.