can not extend monitor on build 9926 but could in old one

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  1. Posts : 12
    windows 10 build 9926
       #1

    can not extend monitor on build 9926 but could in old one


    can anyone help me on this one? the old build I could extend my monitor but can't get it to detect my additional monitor on this, any advice?

    With a new dowload it now works, apparently they have fixed it.
    Last edited by beihai; 04 Feb 2015 at 23:08. Reason: solved
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  2. Dude's Avatar
    Posts : 15,064
    Windows 10 Pro X64
       #2

    Does it show in control panel-Display-Screen resolution?
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  3. Posts : 12
    windows 10 build 9926
    Thread Starter
       #3

    Dude said:
    Does it show in control panel-Display-Screen resolution?
    no, I click detect but nothing, I get 1 with identify but nothing with detect
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  4. Dude's Avatar
    Posts : 15,064
    Windows 10 Pro X64
       #4

    And you have tried the usual check cables, reseat and swapping them out? What type of monitor are you hooking up with your laptop?
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  5. Posts : 12
    windows 10 build 9926
    Thread Starter
       #5

    Dude said:
    And you have tried the usual check cables, reseat and swapping them out? What type of monitor are you hooking up with your laptop?
    yeah, it worked fine on the last build, but now nothing. It did say it couldn't detect my amd driver on the system so I am now re-installing it but not sure if that will make a difference.
    as to swapping them out, it is for my laptop and I have a small moniter that fits on my desk, all my others are too big
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  6. badrobot's Avatar
    Posts : 5,258
    Win 10 Pro x64
       #6

    did you download the updates? It is supposed to include basic drivers including graphics.
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  7. Dude's Avatar
    Posts : 15,064
    Windows 10 Pro X64
       #7

    Okay, Make sure the external monitor is hooked up while reinstalling the driver. Some people have had issues when installing the 10 preview. Sometimes a driver installs, and sometimes a reinstall of w10 gets it. Good luck

    Edit: Try what badrobot said above first
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  8. Posts : 12
    windows 10 build 9926
    Thread Starter
       #8

    Dude said:
    Okay, Make sure the external monitor is hooked up while reinstalling the driver. Some people have had issues when installing the 10 preview. Sometimes a driver installs, and sometimes a reinstall of w10 gets it. Good luck

    Edit: Try what badrobot said above first
    yeah, I am absolutely up to date, but I just re-installed my amd drivers so I will give that a go. it isn't a major issue for me as I just pulled out my dell inspiron laptop and can futz around with this for as long as it takes. as I said the first build worked fine but I really was curious about cortana so I went with this preview
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  9. Dude's Avatar
    Posts : 15,064
    Windows 10 Pro X64
       #9

    Okay, let us know. Others had had graphic driver issues too. Good luck
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  10. Posts : 12
    windows 10 build 9926
    Thread Starter
       #10

    Dude said:
    Okay, let us know. Others had had graphic driver issues too. Good luck
    it said no amd graphics drivers are detected. I just re-installed them all. the laptop monitor works fine though. I am going to have to probably wait this one out.
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