1.    19 Sep 2015 #1
    Join Date : Sep 2015
    Posts : 34
    Windows 10

    Windows 10 presents blank screen and no log in box


    I just update to build 10547 and from nowhere my start menu did not open anymore, so I try to logoff to see what happend, but when it was to show the login screen, show a blue screen with internet status icon and power icon, and mouse cursor...

    In Safe Mode works normal, open the sign-in box... and everything

    I hope someone help us, because I dont have backup of my 900gb files :/

    ps. Sorry my english.
      My ComputerSystem Spec
  2.    19 Sep 2015 #2
    Join Date : Apr 2015
    Posts : 12,933
    W10Prox64

    Quote Originally Posted by renk23 View Post
    I just update to build 10547 and from nowhere my start menu did not open anymore, so I try to logoff to see what happend, but when it was to show the login screen, show a blue screen with internet status icon and power icon, and mouse cursor...

    In Safe Mode works normal, open the sign-in box... and everything

    I hope someone help us, because I dont have backup of my 900gb files :/

    ps. Sorry my english.
    Hi renk23,
    Not sure if this will do it or not, but please try this:

    1. Boot into Safe Mode,
    2. Turn off Fast Startup
    3. Open an Administrative Command Prompt and run the system file checker.
    4. Try to reboot normally and see if you can get a login screen (use "SHUTDOWN" and *not* restart).

    If not, go back into safe mode and remove the password from your user account (if it's a local account). If it's not a local account, please add a local account, then copy all your files and back them up.
      My ComputerSystem Spec

 


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