Page 2 of 8 FirstFirst 1234 ... LastLast
  1.    04 Sep 2015 #11
    Join Date : Apr 2015
    Posts : 12,942
    W10Prox64

    @celine2456,
    Do you log into the user account on the computer with your Microsoft Insider email and password?

    Please go to Settings>Accounts>Your account and see if it says you need to login, or "fix" your account.
      My ComputerSystem Spec
  2.    04 Sep 2015 #12
    Join Date : Sep 2015
    Posts : 29
    Windows 10
    Thread Starter

    I cannot stop the Insider buils... it's greyed out.
    What if I uninstalled the last "evaluation version"?

    Click image for larger version. 

Name:	uninstall 2015-09-04_16-36-25.jpg 
Views:	52 
Size:	53.3 KB 
ID:	35706
      My ComputerSystem Spec
  3.    04 Sep 2015 #13
    Join Date : Sep 2015
    Posts : 29
    Windows 10
    Thread Starter

    Quote Originally Posted by simrick View Post
    @celine2456,
    Do you log into the user account on the computer with your Microsoft Insider email and password?

    Please go to Settings>Accounts>Your account and see if it says you need to login, or "fix" your account.
    I'm logged in with my Microsoft account (Insider email and password).
      My ComputerSystem Spec
  4.    04 Sep 2015 #14
    Join Date : Jul 2015
    Posts : 9,551
    Windows 10 Pro

    Ok. Another option... Download the exact same version of Windows 10 that you have now... Like Home 32bit or Pro 64bit, whatever version you have. Download the Windows 10 ISO using the Media Creation Tool.

    Mount the ISO and run setup.exe in it. Just do an in place "upgrade" from Windows 10 to the exact same version. It should not ask for a product key. If it does stop and cancel the "upgrade" because you probably have the wrong version ISO downloaded.
      My ComputerSystem Spec
  5.    04 Sep 2015 #15
    Join Date : Sep 2015
    Posts : 29
    Windows 10
    Thread Starter

    Just let me make sure I understand the meaning of your instructions: "Just do an in place "upgrade" from Windows 10 to the exact same version". Do you mean that I install it over the version I have now?

    What is "mounting the ISO" ?

    I downloaded the tool. Do I "upgrade this pc now" or do I "Create an installation support for another PC"???
      My ComputerSystem Spec
  6.    04 Sep 2015 #16
    Join Date : Jul 2015
    Posts : 9,551
    Windows 10 Pro

    Quote Originally Posted by celine2456 View Post
    Just let me make sure I understand the meaning of your instructions: "Just do an in place "upgrade" from Windows 10 to the exact same version". Do you mean that I install it over the version I have now?

    What is "mounting the ISO" ?

    I downloaded the tool. Do I "upgrade this pc now" or do I "Create an installation support for another PC"???
    Installation for another PC. Then just save the ISO file. Then you will right click on the ISO file and click mount. You will get a new drive letter, like E:\. Run setup.exe from the new drive letter.

    It should not ask for a product key if you got the right version. That will reinstall Windows 10 over what you have now, you won't lose anything. Then you can reenter the insider program and hopefully it will be fixed.
      My ComputerSystem Spec
  7.    04 Sep 2015 #17
    Join Date : Sep 2015
    Posts : 29
    Windows 10
    Thread Starter

    Quote Originally Posted by NavyLCDR View Post
    Installation for another PC. Then just save the ISO file. Then you will right click on the ISO file and click mount. You will get a new drive letter, like E:\. Run setup.exe from the new drive letter.

    It should not ask for a product key if you got the right version. That will reinstall Windows 10 over what you have now, you won't lose anything. Then you can reenter the insider program and hopefully it will be fixed.
    thank you so much... I will try that now and will let you know.
      My ComputerSystem Spec
  8.    05 Sep 2015 #18
    Join Date : Sep 2015
    Posts : 29
    Windows 10
    Thread Starter

    Quote Originally Posted by NavyLCDR View Post
    Installation for another PC. Then just save the ISO file. Then you will right click on the ISO file and click mount. You will get a new drive letter, like E:\. Run setup.exe from the new drive letter.

    It should not ask for a product key if you got the right version. That will reinstall Windows 10 over what you have now, you won't lose anything. Then you can reenter the insider program and hopefully it will be fixed.
    Good morning,

    As promised, here I am after reinstalling Windows 10 and I'm not sure it was a good idea because now it doesn't recognize my graphic card and my second monitor.

    I cannot see the Insider version th1 10240 anymore because Insider Hub doesn't work anymore.

    I'm trying to fix the graphic card and monitor stuff and will see if I remain with this setup or if I go back to the previous version.

    Have a good day and thanks again for your great help.

    Céline G.
      My ComputerSystem Spec
  9.    05 Sep 2015 #19
    Join Date : Sep 2015
    Posts : 29
    Windows 10
    Thread Starter

    Part 2: I came back to the previous version (th1 10240) and my resolution problem is fixed. BUT I'm still at the wrong version of the Insider Program.

    If anyone has other suggestions, I'll be pleased to try them when I get back on Sunday afternoon.

    Thanks a lot and have a great day!

    Céline G.
      My ComputerSystem Spec
  10.    05 Sep 2015 #20
    Join Date : Sep 2014
    Posts : 91
    64-bit 10240 10 Pro

    Quote Originally Posted by celine2456 View Post
    it's already set at 3

    Attachment 35699
    thanks for working hard to help me
    You have to delete that DWORD and not just change it. Then restart your machine.

    Read this:

    How to disable Telemetry and Data Collection in Windows 10
      My ComputerSystem Spec

 
Page 2 of 8 FirstFirst 1234 ... LastLast


Similar Threads
Thread Forum
Opinion: The 10240 version of Solitaire is not very impressive
In the earlier Windows 10 builds, there were things I didn't like about the new Solitaire, but I have to say the RTM version doesn't impress me much for being an inbox app for Windows 10. 1. Really don't like that it now has general ads. That's...
Gaming
Solved Activate W10 build 10240 ENTERPRISE version
Hi there PRO installed already activated. For Enterprise - it's no point trying the published standard Enterprise key -- you won't be able to activate until Ms's activation servers are switched on at the end of July -- so if you are a HOME...
Windows Updates and Activation
Windows 10 version 10240...
Is version 10240 the RTM release for W10? 24787 There's no watermark on the desktop, over the taskbar, so it's presumably the RTM version, correct?
General Support
Our Sites
Site Links
About Us
Windows 10 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 10" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd
All times are GMT -5. The time now is 15:45.
Find Us
Twitter Facebook Google+ Ten Forums iOS App Ten Forums Android App



Windows 10 Forums