Why my pc shuts down itself after installation of the Nvidia 461.7 ?

Hi, I'm Cesar and I type from Bologna (Italy).

I have a PC with Windows 10 Pro Insider Preview - Build 21322.rs_prerelease.210220-1651 version installed.
I have a motherboard ASUS Prime Z490-P (with bios 1602 beta installed) with mounted an Intel i9 10900k processor, 64 gb of memory at 3600 Mhz, a GPU Nvidia Gigabyte GeForce RTX 3070 GAMING OC 8G, overclocked with AORUS ENGINE software (+176 +518 values, with no problems), some SDD disks and one V-NAND SSD 970 EVO Plus NVme M.2 of 1 TB.

Some days ago I had some problems with Bitdefender Internet Security 2020 and Bitdefender free 2021 because after installing Bitdefener 2000 and uninstalling it,
I couldn't install the Bitdifender free 2021 version, so I spent some days trying to uninstall the paid version to install the Bitdifender free 2021 version.
After a lo of issues, I was able to fix the situation after installing and uninstalling a lot of Bitdefender uninstaller cleaner.

I don't know if before or after this problem (but I think after this issue), I have installed the Nvidia 461.72 - WHQL drivers version and now the PC after a few minutes of use
resets itself showing the green screen of error (a code and a qr code are also showed, but the computer resets itself so fast that I did not have time to write down the qr code and the error code appeared).

So, just to try, I installed the Nvidia Gigabyte standard drivers from their site (drivers 4‎57.09 version).

Anyway also after the change of the drivers, the situation did not changed: after some minutes, the PC shut down itself showing the green screen of error of which I have already written before.
Now I don't know how to solve the situation: my PC is not usable and the light of the GPU that shows the stress of the video card is ever yellow, so, I don't now if the AORUS ENGINE software program, that monitor the GPU stress shut down automatically the PC, (but seems to be only imaginative) by my opinion the PC shut down itself going in error because the GPU that has reached too hot temperatures.

Someone had a similar problem ? How did you solved it ? How ?

Thanks in advance to who will try to help me.

Bye.

74lobster hello can welcome to TF ,

Are you able to boot to safe mode?

Boot into Safe Mode on Windows 10

If you are able to boot to safe mode, go to Device Manager and try to roll back the GPU/video driver. Please update on your progress.

I will try soon, thank you very much fo your advise.

Bye

More or less I think I solved the GPU problem (there was a virus) but now another issue appears: some times windows shows me this error advice:



Someone has idea of what could be ?

I am desperate !!!!

Paul Black said:

Hello @74lobster,

[6] Right-click on the title bar of the Administrator: Command Prompt Window > Edit > Select All.
[7] Right-click on the title bar of the Administrator: Command Prompt Window again > Edit > Copy.

• Paste the results into your post using the [CODE] tags . . .

[8] In your post, click the Hashtag icon #.
[9] Click INSIDE the [CODE]Here[CODE] tags and press the Ctrl + V keys together.

• In your post it will look like this . . .

Code:

<<< Results here >>>

I hope this helps.

Excuse me, but I did not understnd this part of your hint, there is a simpler way to do all the operations with a command lines ?

Thank you very much