Windows 10 18362.53 Documents missing.

  1. Hewjr100's Avatar
    Posts : 519
    Windows 10 Pro
       #1

    Windows 10 18362.53 Documents missing.


    Did a fresh install, all documents in onedrive, except for Notebook missing. Same on onedrive on the website. All other folders and files intact.

    Gort
      My Computer

  2. thomaseg1's Avatar
    Posts : 9,340
    Windows 10 Professional (x64) Version 2004 19041.264 & version 2004 build 19635.1
       #2

    Was one drive set to keep files on your computer or on the net?
      My Computers

  3. Hewjr100's Avatar
    Posts : 519
    Windows 10 Pro
    Thread Starter
       #3

    On the Drive.

    Gort
      My Computer

  4. Hewjr100's Avatar
    Posts : 519
    Windows 10 Pro
    Thread Starter
       #4

    Well I tried everything I could to no avail. Tried restoring files with the options yesterday, 1 week and 3 weeks, none worked. Lost 3 years of documents. The good news is that I did not lose anything else. music, pictures and videos are still there. Hope this does not happen to anyone else.

    Gort
      My Computer

  5. f14tomcat's Avatar
    Posts : 47,346
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)
       #5

    Hewjr100 said:
    Well I tried everything I could to no avail. Tried restoring files with the options yesterday, 1 week and 3 weeks, none worked. Lost 3 years of documents. The good news is that I did not lose anything else. music, pictures and videos are still there. Hope this does not happen to anyone else.

    Gort
    If you contact MS (no idea what method), and explain what happened and what you've done, they may be able to resurrect those documents. MS has backups of backups. I know, for a fact, if you intentionally delete OneDrive files, they hang around in the Cloud Dumpster for 30 days, at least. So you can restore them if a mistake was made. Worth a shot, 3 years of Docs is a lot.
      My Computers

  6. Hewjr100's Avatar
    Posts : 519
    Windows 10 Pro
    Thread Starter
       #6

    f14tomcat, I was thinking more or less the same. Will give them a call today, and see what happens.

    Gort
      My Computer


  7. Hewjr100's Avatar
    Posts : 519
    Windows 10 Pro
    Thread Starter
       #7

    Microsoft could not recover my documents, going forward I will just copy documents to a flash drive.

    Gort
      My Computer

  8. f14tomcat's Avatar
    Posts : 47,346
    Triple boot - Win 10 Pro, Win 10 Pro Insider (2) - (and a sprinkling of VMs)
       #8

    Hewjr100 said:
    Microsoft could not recover my documents, going forward I will just copy documents to a flash drive.

    Gort
    Sorry they (MS) could not help.
      My Computers

  9. Ztruker's Avatar
    Posts : 10,229
    Windows 10 Pro X64 1909 18363.815
       #9

    Weekly backup via Macrium Reflect free or premium to an external hard drive is still the best data safety net there is. File sharing is a good secondary but as you've experienced, not a good primary choice.

    Really sorry you lost your data. Still no good explanation for what happened?
      My Computers


 

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