Insider 18875 Normal Mode White Screen


  1. Posts : 7
    Windows 10 Insider
       #1

    Insider 18875 Normal Mode White Screen


    I have upgraded to 18875.190405-1518 on my HP Pavilion G6 laptop. I can login normally but as soon as the login is complete, the screen goes completely white. I can boot into safe mode successfully, so I'm guessing there's a problem with the graphics driver. These are the specs of the machine. I would appreciate any help in fixing this. AMD aren't interested because it's not standard Windows.
    Computer Profile Summary

    Computer Name: HP-Laptop
    Profile Date: 16 April 2019 12:49:47
    Advisor Version: 8.5a
    Windows Logon: sluice

    Windows 10 Professional (x64) (build 18875)
    Install Language: English (United Kingdom)
    System Locale: English (United Kingdom)
    Installed: 12/04/2019 09:39:41
    Boot Mode: UEFI with successful Secure Boot

    System Model
    Hewlett-Packard HP Pavilion g6 Notebook PC 0880110000305D10000620100
    System Serial Number: 5CD2360XX9
    Enclosure Type: Notebook
    Processor a
    1.90 gigahertz AMD A8-4500M APU with Radeon HD Graphics
    192 kilobyte primary memory cache
    4096 kilobyte secondary memory cache
    64-bit ready
    Multi-core (4 total)
    Not hyper-threaded
    AMD Radeon HD 7640G [Display adapter]
    Generic PnP Monitor (15.3"vis)
      My ComputerSystem Spec


  2. Posts : 258
    Windows 10 Pro
       #2

    Best to FULLY remove ALL GPU drivers and reinstall from a freshly downloaded version. Upgrades can sometimes cause issues :)
      My ComputerSystem Spec


 

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