Insider ISOs - can't get past OOBE stage Solved


  1. Posts : 1,503
    Windows 10 Pro (32-bit) 16299.15
       20 Sep 2018 #1

    Insider (and released) 1809 ISOs - can't get past OOBE stage


    I've been trying to get some of the latest official Insider ISOs to install in a VirtualBox VM which I've used many times before.

    But I can't get past the OOBE screens.

    I get long periods of 'Just a Moment...' for a few minutes, then "Something Went Wrong" with an error message in yellow such as OOBEREGION, OOBESETTINGSMULTIPAGE or OOBELOCAL.

    Click image for larger version. 

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    Most times there's a Try Again option which sometimes works, but sometimes it just boots me back to the start of OOBE. Even when I think I've got to the end, it just loops straight back to ask me my region again.

    Previous non-Insider builds have installed fine in that VM, and I can install 1803 and then join Insider (because I don't get OOBE again at that point), but I'd like to install the ISO directly.

    Anyone else seen this? What has changed in these latest builds...?

    Edit: This problem also applies to the released 1809 ISOs - it didn't get fixed.
    Last edited by DavidY; 4 Days Ago at 07:59. Reason: Changed title as it also applies to released ISOs
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  2. Kari's Avatar
    Posts : 15,248
    Windows 10 Pro
       20 Sep 2018 #2

    DavidY said: View Post
    Most times there's a Try Again option which sometimes works, but sometimes it just boots me back to the start of OOBE. Even when I think I've got to the end, it just loops straight back to ask me my region again.
    Have you tried the Skip button? I've seen that screen a couple of times, usually clicking Skip continues OOBE as if nothing had happened.

    Kari
      My ComputerSystem Spec


  3. Posts : 1,503
    Windows 10 Pro (32-bit) 16299.15
    Thread Starter
       20 Sep 2018 #3

    Kari said: View Post
    Have you tried the Skip button? I've seen that screen a couple of times, usually clicking Skip continues OOBE as if nothing had happened.

    Kari
    I have - but eventually I get to screens with no Skip option available. The Try Again option from here just whirs the circling dots for a minute or two, then throws me back to the 1st screen and asks me for my Region.

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  4. Kari's Avatar
    Posts : 15,248
    Windows 10 Pro
       20 Sep 2018 #4

    One thing that you could try is Sysprep, it is pretty good in fixing OOBE.

    When you come to region selection screen, press SHIFT + F10 to open Command Prompt and enter following command:

    %windir%\System32\Sysprep\sysprep.exe /oobe /reboot

    This clears current GUIDs and SIDs, restarts computer and runs OOBE again. Takes a minute or so.

    I am not saying this resolves your issue, but it has done it for me quite often when OOBE for one or another reason cannot finish setting up Windows.

    Kari
      My ComputerSystem Spec


  5. Posts : 1,503
    Windows 10 Pro (32-bit) 16299.15
    Thread Starter
       20 Sep 2018 #5

    Kari said: View Post
    One thing that you could try is Sysprep, it is pretty good in fixing OOBE.

    When you come to region selection screen, press SHIFT + F10 to open Command Prompt and enter following command:

    %windir%\System32\Sysprep\sysprep.exe /oobe /reboot

    This clears current GUIDs and SIDs, restarts computer and runs OOBE again. Takes a minute or so.

    I am not saying this resolves your issue, but it has done it for me quite often when OOBE for one or another reason cannot finish setting up Windows.

    Kari
    Thanks Kari,

    I'll give that a go tomorrow.
      My ComputerSystem Spec


  6. Posts : 1,503
    Windows 10 Pro (32-bit) 16299.15
    Thread Starter
       21 Sep 2018 #6

    Kari said: View Post
    When you come to region selection screen, press SHIFT + F10 to open Command Prompt and enter following command:
    %windir%\System32\Sysprep\sysprep.exe /oobe /reboot
    Thanks Kari!

    That does seem to get me past the issues.

    I still think there is an underlying problem though- it should just work out of the box. What I'm not of sure is whether something has got corrupted in my VirtualBox setup, or whether there's something about 1809 Insider Builds which takes longer and is perhaps failing on a "Timeout". If it's not just confined to Insider then I guess we will see people getting the problem on physical machines as well when 1809 is released...

    Thanks for your help in any case. :)
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  7.    21 Sep 2018 #7

    Hi there

    @DavidY
    I agree it should work straight OOB but rather than windows update I've found by far the most successful way of installing these builds is to get them via the UUP-->ISO download methods and then manually install from the generated iso.

    You can also get skip ahead (skippy) builds as well even if you aren't in the program - I do it that way too as the skip ahead program is currently closed to new accounts.

    to get the builds

    UUP (Unified Update Platform) Generation Project (v2.4.2_RC) [by @RGAdguard & mkuba50] (thanks @cereberus for that link).

    or UUP dump

    once you get the eventual iso (it's done automatically) just run the setup and I've found zero problems this way.

    When doing insider builds via standard windows update I've had a few GSOD's !! You can install keeping everything or a new install --your choice. Using UUP methods - no probs - always installed.

    From a VM - don't use the iso to build the Guest -- power on your VM and then run the setup file from within the Guest -- for update rather than new install).

    Cheers
    jimbo
    Last edited by jimbo45; 21 Sep 2018 at 05:08. Reason: added info about installing as a VM
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  8.    21 Sep 2018 #8

    I had a recent Insider update that always failed. I don't think it was this exact reason but it would get to 20% and no further. I tried the update 3 times and each time it failed at the 20% point. I had a Macrium disc image of an earlier version and restored to that version. It then did the update without problems and the last two updates have also updated without problems.
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  9. Posts : 1,503
    Windows 10 Pro (32-bit) 16299.15
    Thread Starter
       21 Sep 2018 #9

    jimbo45 said: View Post
    I agree it should work straight OOB but rather than windows update I've found by far the most successful way of installing these builds is to get them via the UUP-->ISO download methods and then manually install from the generated iso.
    Thanks Jimbo,

    In this case it wasn't Windows Update - I was using the official ISO downloaded from Microsoft's Insider web page, and the OOBE errors happen when I install that ISO.

    I had the same problem with the previous ISO too (which I downloaded twice, so I don't think it was a corrupt ISO).
      My ComputerSystem Spec


  10. Posts : 1,503
    Windows 10 Pro (32-bit) 16299.15
    Thread Starter
       4 Days Ago #10

    Returning to this thread because I see the problem still persists in the released 1809 ISOs (either the .WIM version or the MCT-created ISO).
    But I did see this on the Microsoft site
    Cause

    This issue occurs because the specific timing of the OOBE process causes a deadlock situation. This issue does not involve hardware, and you can easily fix it.

    Workaround

    For Issue 1 (“Something went wrong – But you can try again”), click Try again at the bottom of the screen. The OOBE process should continue as expected.
    For Issue 2 (“Just a moment…”), press and hold the power button until the system turns off, and then turn on the system again. The OOBE process should resume and complete as expected.
    Sadly it isn't that simple and the workarounds still don't help on my VirtualBox setup.

    But VirtualBox is slow on this spinning-disk laptop, and my guess is that makes the timing/deadlock more likely.

    I also suspect these sort of situations don't make it into the telemetry sent back to Microsoft, because when the setup fails it hasn't got as far as connecting to a network, which won't help them in diagnosing and fixing it...
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