Dragging image over app would restart explorer.exe


  1. IgorEisberg
    Posts : 19
    Windows 10
       New #1

    Dragging image over app would restart explorer.exe


    Using build 17711, but also used a few previous build with the same issue.
    Something I haven't encountered on any stable build (like 1607 or 1803):
    Whenever I drag an image file over any app other than File Explorer (like Photoshop, any web browser incl. Edge) then explorer.exe would crash and restart.
    Anyone else facing that issue?
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  3. dalchina
    Posts : 42,943
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #2

    Dragging image over app would restart explorer.exe-1.png

    Like this? Or something else?

    And when explorer has crashed, have you examined your Reliability History (Reli in search field) - click the appropriate red x?
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  4. IgorEisberg
    Posts : 19
    Windows 10
    Thread Starter
       New #3

    I managed to narrow down the issue to the exact moment it happens.
    Apparently, it doesn't crash when I drag over an app, but rather when I drag over the taskbar and then immediately drag outside it.

    Dragging image over app would restart explorer.exe-untitled.png
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  6. IgorEisberg
    Posts : 19
    Windows 10
    Thread Starter
       New #4

    Interesting find:
    Since it only happens with image files, I tried to uninstall IrfanView (32-bit) and restart Windows.
    Guess what? That solved the issue.
    Case summary: IrfanView doesn't behave well with Windows 10 RS5.
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  7. dalchina
    Posts : 42,943
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #5

    It's possible it's the shell extension. Try disabling it using e.g. shellexview.
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  8. IgorEisberg
    Posts : 19
    Windows 10
    Thread Starter
       New #6

    dalchina said:
    It's possible it's the shell extension. Try disabling it using e.g. shellexview.
    Weird. Same thing now happens with Apowersoft Photo Viewer set as the default "Photo viewer" in "Default apps". Once I set Paint or Paint 3D or Windows Photo Viewer as default, the problem disappears. I select Apowersoft Photo Viewer again, the problem reoccurs. That one doesn't even have a shell extension in ShellExView. What the hell...
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  9. dalchina
    Posts : 42,943
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #7

    Not all shell extensions are listed by shellexview. More via shellmenuview, then there's Autoruns (with useful search).
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  10. IgorEisberg
    Posts : 19
    Windows 10
    Thread Starter
       New #8

    dalchina said:
    Not all shell extensions are listed by shellexview. More via shellmenuview, then there's Autoruns (with useful search).
    Only "Open with" extensions were listed in ShellMenuView, and disabling them didn't change a thing.
    I tried disabling thumbnail previews (by all methods possible: group policy, folder settings, and System Properties -> Performance), and while the thumbnails are gone when I choose Paint/Paint 3D/Windows Photo Viewer, as soon as I choose IrfanView or Apowersoft Photo Viewer as default app, the thumbnails are back. Seems like no way to disable them too...
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  12. dalchina
    Posts : 42,943
    Win 10 Pro (22H2) (2nd PC is 22H2)
       New #9

    I seem to recall Irfanview has been reported as being incompatible on a number of occasions- do you have the latest version?

    Or it could be related to a plugin.

    Apowersoft won't be so prevalent.

    You could try eg. FastStone Image viewer
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  13. IgorEisberg
    Posts : 19
    Windows 10
    Thread Starter
       New #10

    dalchina said:
    I seem to recall Irfanview has been reported as being incompatible on a number of occasions- do you have the latest version?

    Or it could be related to a plugin.

    Apowersoft won't be so prevalent.

    You could try eg. FastStone Image viewer
    Nah, it's RS5 that is broken. Rolled back to v1803 Build 17134 and there are no such issues here.
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