Windows 10: Can't Take Control of Windows Insider Program

  1.    06 Apr 2018 #1

    Can't Take Control of Windows Insider Program


    I recently created a new account in Windows, and deleted my old one. All fine, except that when I go to Settings>Update and Security>Windows Insider Program, I see the attached.
    When I click on 'Take Control', nothing happens. There are no other accounts.
    Any help on this?
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  2. philc43's Avatar
    Posts : 3,561
    64bit Win 10 Pro ver 1803 Build 17134.285 and W10 Insider Build 18234
       06 Apr 2018 #2

    Is your new account an administrator account?
      My ComputersSystem Spec

  3.    06 Apr 2018 #3

    Yes, it is. It is the only user account and admin.
      My ComputerSystem Spec

  4. philc43's Avatar
    Posts : 3,561
    64bit Win 10 Pro ver 1803 Build 17134.285 and W10 Insider Build 18234
       06 Apr 2018 #4

    It may take some time for the change to register on the Insider program. If you go into the Feedback Hub is it correctly showing your new Microsoft account as being in the Insider Program?
      My ComputersSystem Spec

  5.    06 Apr 2018 #5

    Yes, all ok in the Feedback Hub. Logged in correctly.
    I should say, that it is not a 'new' MS account, it is the same MS account I used to activate the Insider Program originally. It's just that I had to delete the original account, and then install a new one with the same MS account details as the original.
      My ComputerSystem Spec

  6. philc43's Avatar
    Posts : 3,561
    64bit Win 10 Pro ver 1803 Build 17134.285 and W10 Insider Build 18234
       06 Apr 2018 #6

    There is a thread on the Microsoft Community Forums that might help:

    https://answers.microsoft.com/en-us/...d-5831bed12291
      My ComputersSystem Spec

  7.    06 Apr 2018 #7

    Thanks a lot, that fixed it. Just a change to the registry key mentioned in that thread, a restart, click on 'fix me', and everything is all good!
      My ComputerSystem Spec


 

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