it has to see media center to get the app.. any re-installation of windows 10 does not see media center...
as a test try the RESET feature after the dvd player app has been installed
I had the DVD app after upgrade from 7 Home Premium, but have since lost it..
problem is I do not remember if I re-installed the OS or RESET the OS
So, what's lame is you Only get it on an upgrade installation,,,