Windows 10: Cumulative Update KB4020102 Windows 10 v1703 Build 15063.332

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  1.    26 May 2017 #50

    DL for this CU stuck on 60% for a half hour now.
      My ComputerSystem Spec


  2. Posts : 577
    Windows 10 Home x64 Version 1709 (OS Build 16299.371)
       26 May 2017 #51

    The statement "Microsoft is not currently aware of any issues with this update." can probably be revised. Following the update and subsequent cleanup, Cortana is no longer working at all, or at the least squirrely. A search for solutions returns none.

    Now what to do?
      My ComputersSystem Spec

  3.    26 May 2017 #52

    I got an ESENT warning regarding a damaged webcache-whatever file. Never see such warnings normally, so right now restoring an image and try again. Tnx MS for this nice surprise just before my precious weekend


    CWGilley said: View Post
    The statement "Microsoft is not currently aware of any issues with this update." can probably be revised. Following the update and subsequent cleanup, Cortana is no longer working at all, or at the least squirrely. A search for solutions returns none.

    Now what to do?
      My ComputerSystem Spec


  4. Posts : 304
    Win 10 Pro x64 17133.1/ 17638 on one machine
       26 May 2017 #53

    magilla said: View Post
    Now when I go to store, then try to go to HUB to report problem with download, the HUB 'has a problem' too.

    And the other problem is I cannot attach picture of problem on this forum any more. I get dialog box but no picture selection dialog. Interesting, the pictures do not show up until I save changes.


    After rebooting computer, still cannot get to HUB -- This is security report
    @magilla Had the same problem too. I uninstalled the Feedback Hub, reset the store following Brinks tut, reinstall the Feedback Hub and the Hub works again.

    Reset App in Windows 10 Windows 10 Apps Features Tutorials
      My ComputersSystem Spec

  5.    26 May 2017 #54

    2017-05 Cumulative Update for Windows 10 Version 1703 for x64-based Systems (KB4020102) stopped me reaching desktop with cannot access/load personalisation.
    Reboots etc failed to fix as Explorer was killed. Ended up with black screen with large hollow cursor?
    Internet search for issue revealed a beta tester with this issued dated May 1st 2017 - this release? oBVIOUSLY NOT FIXED.

    Anyway suggested fix was excessive registry copying and amendment something to do with stubui so not for the public. Luckily some bright spark fixed by enabling flight mode and rebooting and it worked?

    Microsoft need to do better or more beta testing as this update failure on a stock Win 10 laptop is just unacceptable.

    I hope the above fix helps others?
      My ComputerSystem Spec


  6. Posts : 471
    Win 10 Pro 15063.332 (ex-Insider)
       26 May 2017 #55

    Bree said: View Post
    My main machine (15063.332) has the new look calculator, but I'm not sure if that came with this cumulative update, the Reliability History shows a Store update for Windows Calculator a few days ago on 23rd May so I may have had it already.

    I've just restored a 15063.296 image on my test machine. The Calculator in that version of Creators Update is the old solid white one (or dark, depending on your theme) and is version 10.1703.601.0. This 'makeover' version is 10.1705.1302.0 and available as a Store update, independent of this KB4020102.

    As a test I went into the Store settings and turned off 'Update apps automatically', I then installed KB4020102 by checking for updates in Windows Update. The calculator remained the old style version 10.1703.601.0 so no, the new-look calculator isn't delivered as part of the cumulative update.

    Edit: reimaged back to 15063.296 and repeated the test, this time with 'Update apps automatically' turned on in the Store. That didn't update Calculator either.

    Seems the only thing way to get the updated calculator is through the Store, either waiting for it to update apps automatically or by manually checking for updates.
    I can confirm the calculator update came from the Store since I did not have it after updating to 15063.332.

    Now, since I have auto Store updates inhibited, I have to manually invoke any updates I really want.

    So, I did just that for the calculator and now it looks like the newer version that everyone is enjoying.
      My ComputersSystem Spec


  7. Posts : 577
    Windows 10 Home x64 Version 1709 (OS Build 16299.371)
       26 May 2017 #56

    I'm having a time with Cortana following all this and posting a new thread for help.
      My ComputersSystem Spec


  8. Posts : 1,483
    Windows 10 and windows insider
       26 May 2017 #57

    sneekez said: View Post
    @magilla Had the same problem too. I uninstalled the Feedback Hub, reset the store following Brinks tut, reinstall the Feedback Hub and the Hub works again.

    Reset App in Windows 10 Windows 10 Apps Features Tutorials
    That is all well and good, but I don't have anything that says "Get Started" in my application list. Get Office is there but no Get Started.
      My ComputerSystem Spec


  • Posts : 19,709
    Win10 Pro, Win10 Pro N, Win10 Home, Win10 Pro Insider Fast Ring, Windows 8.1 Pro, Ubuntu
       26 May 2017 #58

    magilla said: View Post
    Now when I go to store, then try to go to HUB to report problem with download, the HUB 'has a problem' too.

    And the other problem is I cannot attach picture of problem on this forum any more. I get dialog box but no picture selection dialog. Interesting, the pictures do not show up until I save changes.


    After rebooting computer, still cannot get to HUB -- This is security report
    @magilla, I had the same problem with the feedback hub as you.

    First I went to settings and tried the trouble shooter, for Windows Store apps, but that did not help:
    Click image for larger version. 

Name:	image.png 
Views:	8 
Size:	128.3 KB 
ID:	136799

    Then I went to Apps in settings and selected Feedback Hub\Advanced(not uninstall)
    ,Click image for larger version. 

Name:	Image 003.png 
Views:	6 
Size:	141.5 KB 
ID:	136800

    and ran Reset
    Click image for larger version. 

Name:	image.png 
Views:	7 
Size:	60.6 KB 
ID:	136801

    I then opened Feedback Hub, and had to sign back in by selecting my Microsoft account.
    Now Feedback Hub works again. Click image for larger version. 

Name:	image.png 
Views:	6 
Size:	166.0 KB 
ID:	136803
      My ComputersSystem Spec


  • Posts : 304
    Win 10 Pro x64 17133.1/ 17638 on one machine
       26 May 2017 #59

    I was only able to get it to work by "uninstalling" the feedback app. Couldn't fix it by just a reset. fyi...
      My ComputersSystem Spec


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    Update May 9th 2017: Replaced by - Cumulative Update KB4016871 Windows 10 v1703 Build 15063.297 - - Windows 10 Forums Source: https://support.microsoft.com/en-us/help/4016240 Direct download links for KB4016240 from Microsoft Update...
    Update April 25th 2017: Cumulative Update KB4016240 Windows 10 v1703 Build 15063.250 - - Windows 10 Forums 851905319412187136 Source: Feedback Hub
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