Windows 10: Windows 10 upgrades: Microsoft sued for millions

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  1. Posts : 3,145
    10.5 Home 1803 x64
       28 Mar 2017 #10

    Some comments I have picked up, they are sometimes more informative than the article itself.


    In our case it was an update that was not wanted, could not uninstall, did not work- white stripes on the screen , laptop dead.
    nope, the upgrade killed my laptop first, then my desktop. Haven't gotten any money, but I have paid plenty and wanted to throw both at Bill Gates. It seemed orchestrated to make us all buy newer systems.
    Hell yeah bro I lost 2tb of data because of windows 10
    How about this one: I bought a refurbished Windows 8 tablet, and it got the Windows 10 update notice almost as soon as I turned it on. I let the upgrade happen (I actually did want Windows 10 on it.)

    During the reboot phase, the tablet went to a black screen. I never got the machine to boot after that. I couldn't even get to anything resembling a BIOS setup. The tablet was well and truly bricked, and I ended up returning it and buying a laptop, instead.

    I don't know that the Windows upgrade actually caused the tablet to fail, but it sure seems like an interesting coincidence.
    thank god for this! it screwed mine up completely! stupid ah then they charged me to fix it!
    Well, Microsoft is not very honest, because to get the GMX removed you need to have a specialist. It is a very aggressive program that forced people into installing windows 10. Personally i have had a lot of work on it to get it removed from several computers. And some un experienced users installed Winsows 10 by mistake and where not able to turn it back to windows 7, because of the changes windows 10 made in the BIOS.
    Without merit my @$$! I wouldn't be surprised if the defaults were trying to access the disk too often, or similar. WD green drives had this issue.

    http://www.silentpcreview.com/Terabyte_Drive_Fix

    Even though my wife already had a firmware version that was supposedly windows 10 ready, the upgrade caused non-stop BSODs with her laptop. The worst part was that it would sooner or later refuse to boot and just sit there beeping bleeping trouble codes until I cleared the CMOS settings for another round of troubleshooting.

    I was lucky and stubborn enough to eventually try reflashing the same firmware using after the OEM's bios updater refused to reinstall the same bios version. I'm thinking there are plenty of other people who just called it a day and went with a new laptop.
      My ComputerSystem Spec

  2.    28 Mar 2017 #11

    I've had a hair across for a long time about the way MS delivers updates and upgrades in Windows update, with little to no choice on when or if you install them. More than once I have been stuck looking in horror at the "Please wait while we install updates" blue screen after I restart after making major configuration changes, unaware that updates were being installed.

    I can image many cases where real problems could occur if a major upgrade were to go on without being aware in time to prepare.

    We need more user control. Hide it deep in the bowels of the settings, but give those willing to look a chance!
      My ComputerSystem Spec


  3. Posts : 3,145
    10.5 Home 1803 x64
       28 Mar 2017 #12

    The whole idea Windows as service sounds neat, but Windows has even problems with normal updates.
    Upgrades happen about once a year, they should make a button, click here to agree to it and consequences.
    Once the user press the button, an advanced disk cleanup should perform, checking for drivers, apps, etc.
      My ComputerSystem Spec


  4. Posts : 38,043
    Dual boot Windows 10 FCU Pro x 64 & current Insider 10 Pro
       28 Mar 2017 #13

    Iím from Illinois (Chicago area) and more than likely this is a case where lawyers solicit people for a class-action lawsuit via advertisements. We see those ads around here all the time. I find it difficult to believe that W10 would upgrade on its own without user consent, but eh, we know anything could happen in tech. Even given that it sounds like some didnít perform the holy grail of tech > Backup! > Backup! > Backup! as some have mentioned here and MS stressed since inception, especially in a business setting. I always backup on a secondary drive and a portable just in case. In my many years of installations, upgrades, and reinstalls I have never, ever seen an OS touch a backup drive.

    The shame of all this is that MS will most likely settle the suit for less and these lawyers know that. And guess what? The cost of these types of product suits gets passed to we the consumers. It may only be nickel, a buck, or two, but we end up paying. Capitalistic lawyerism.

    With that said, I had to answer to a citation one winter day. It was so cold I saw lawyers with their hands in their own pockets.
      My ComputersSystem Spec

  5.    28 Mar 2017 #14

    Mystere said: View Post
    It's probably unlikely that they will win, but even if they do, $5 Million doesn't even register on MS's radar. They could settle it just because the legal fees of a suit would cost more. Of course, after the lawyers take their 50%, that leaves very little for the claimants...
    ''The 100-plus members of the suit are seeking more than $5m in damages, excluding costs and interest.''

    Costs will be added so they don't have to pay them.
      My ComputerSystem Spec


  6. Posts : 2,702
    W10 Pro + W10 Preview
       28 Mar 2017 #15

    zooburner said: View Post
    ''The 100-plus members of the suit are seeking more than $5m in damages, excluding costs and interest.''

    Costs will be added so they don't have to pay them.
    Why would M$ open the floodgates to a multitude of claims by letting this lot succeed?
    Money being no object, they can hire the very best in their defence, any claims could last for years, or until the claimants run out of money.
      My ComputersSystem Spec

  7.    28 Mar 2017 #16

    And "backups" mean nothing in this instance (forced OS upgrade) if the program for said backed up data doesn't work because of a compatibility issue!!!

    And lastly, what do we always tell people before upgrading to a new OS besides backup?.... Make sure your software/hardware is compatible! A forced update basically nullifies that step.

    My two cents
    -sygnus21

    It was never forced on me. That was one reason I never used auto updates in WU. I voluntarily chose to install Windows 10. I did read somewhere that MS was not doing this forced upgrade thing anymore or made the update that caused it allowed to be removed by the user. MS probably has two buildings full of Lawyers to deal with all of these lawsuits.
      My ComputerSystem Spec

  8.    28 Mar 2017 #17

    Josey Wales said: View Post
    It was never forced on me. That was one reason I never used auto updates in WU. I voluntarily chose to install Windows 10..
    Then you can not equate your experience with theirs - you volunteered, others were forced. Two completely different experiences.

    And MS is still forcing people to upgrade, just in a different way now by suddenly making a compatible OS, non compatible with Kaby Lake and Ryzen processors now - Microsoft locks Ryzen and Kaby Lake users out of updates on Windows 7
      My ComputerSystem Spec

  •    28 Mar 2017 #18

    The hand writing was on the wall for this one. This isn't the first lawsuit over this

    http://www.pcworld.com/article/30887...oft-10000.html

    https://www.extremetech.com/computin...rade-practices

    there are others, and the people have won. I suspect it will not be the last. Personally, I was always against the way Windows 10 was distributed and the auto - update policy, IMHO. I think it is a decision that has come back to bite them in the a$$, however, the article did say that Microsoft may change the way it's updates are handled. Sounded to me, one may have a way of deferring updates in the future.

    Why Microsoft chose this method of distribution still baffles me, it certainly hasn't helped to ingratiate it's image with the public.
      My ComputerSystem Spec

  •    28 Mar 2017 #19

    Trust_No1 said: View Post
    however, the article did say that Microsoft may change the way it's updates are handled. Sounded to me, one may have a way of deferring updates in the future.

    Why Microsoft chose this method of distribution still baffles me, it certainly hasn't helped to ingratiate it's image with the public.
    Updating a current OS with patches through auto update is hardly intrusive as being force upgraded to a completely different OS. Big difference.

    While I personally don't have an issue with auto patch updates, I DO have a problem with forcing an OS upgrade on people without consent. At any rate I'm all in favor of having the ability to defer updates, but again, this is a different issue.
      My ComputerSystem Spec


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