Cumulative Update KB4013429 and KB4013418 Windows 10 Build 14393.953

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  1. Posts : 5
    Windows 10 Pro AU
       15 Mar 2017 #70

    Update: Video issue only occurs with mpeg video.
      My ComputerSystem Spec

  2.    15 Mar 2017 #71

    ichee said: View Post
    Are you using additional codecs or splitters, or are you using the native ones? I'm using the native ones.
    Nothing special at all. I have VLC, Zoom player, foobar and Winamp installed. No CODEC packs.
      My ComputerSystem Spec


  3. Posts : 5
    Windows 10 Pro AU
       15 Mar 2017 #72

    Try testing an .mpg or .ts video file with Windows Media Player or the Movies and TV App. It happens every time with me. Replacing the updated CompPkgSup.dll file with an older version fixes the problem, at least until sfc interferes.
      My ComputerSystem Spec

  4.    15 Mar 2017 #73

    A couple of trivial mpg files are ok with WMP. I don't have any .ts files.
      My ComputerSystem Spec

  5. JohnBurns's Avatar
    Posts : 377
    Windows 10 1803 Build 17134.319
       15 Mar 2017 #74

    :) The easiest updates that I have installed on both pc's in a looooong time. Good work, MS!
      My ComputerSystem Spec

  6.    15 Mar 2017 #75

    sfc scannow completes successfully

    Roy
      My ComputerSystem Spec


  7. Posts : 1,430
    W10 pro x64 and W8.1 x86
       15 Mar 2017 #76

    Never noticed this before when running a cleanup. Windows Upgrade Log Files. This section took over an hour to complete.

    Click image for larger version. 

Name:	DSCN0866.JPG 
Views:	5 
Size:	86.6 KB 
ID:	125204
      My ComputerSystem Spec

  8. Wiley Coyote's Avatar
    Posts : 964
    Windows 10 Home x64 Version 1809 (OS Build 17763.134)
       15 Mar 2017 #77

    Usually if something's gonna go wrong, it'll happen to me, but so far, so good. Only had a lengthy restart, sat at the Lock Screen until Ctrl+Alt+Delete sent me right in. A couple of restarts since looking for problems has found none. Being still a little apprehensive, I'll hold off on clean-up.
      My ComputersSystem Spec

  9.    15 Mar 2017 #78

    Installed without problems. It was a very usual update. But since then every time i start the file manager and try to scroll down with the mouse, the program freezes and the screen turns black. It takes a couple of minutes to recover. This happened to me the 13th time 2 minutes ago.
    wmv, mp4 working, avi files cause crash at media player.
    In the meantime windows explorer crashed for the 14th time
    Last edited by Selman; 15 Mar 2017 at 08:08. Reason: adding more info
      My ComputerSystem Spec

  10. Bree's Avatar
    Posts : 9,137
    10 Home x64 (1809) (10 Pro on 2nd pc)
       15 Mar 2017 #79

    ichee said: View Post
    Try testing an .mpg or .ts video file with Windows Media Player or the Movies and TV App. It happens every time with me. Replacing the updated CompPkgSup.dll file with an older version fixes the problem, at least until sfc interferes.
    My mp4 videos all (well, all I've tested so far) work fine, but then there are a number of possible codecs in mp4s.

    I can confirm that for .TS video Film & TV, Windows Media Player (and Movie Maker) all crash opening files they previously had no problem with. VLC can still play them.

    Click image for larger version. 

Name:	Media player stopped.PNG 
Views:	97 
Size:	6.5 KB 
ID:	125208

    Reliability History shows:
    Description
    Faulting Application Path: C:\Program Files (x86)\Windows Media Player\wmplayer.exe

    Problem signature
    Problem Event Name: APPCRASH
    Application Name: wmplayer.exe
    Application Version: 12.0.14393.82
    Application Timestamp: 57a55d81
    Fault Module Name: CompPkgSup.DLL
    Fault Module Version: 10.0.14393.953
    Fault Module Timestamp: 58ba5a1f
    Exception Code: c0000005
    Exception Offset: 0000346b
    OS Version: 10.0.14393.2.0.0.768.101
    Locale ID: 2057
    Additional Information 1: e2a5
    Additional Information 2: e2a5934c14e66921972cbe137a4819ff
    Additional Information 3: 08f3
    Additional Information 4: 08f3c83ea85c7fa1e1bfcdac07690eff
    and for Films & TV
    Description
    Faulting Application Path: C:\Program Files\WindowsApps\Microsoft.ZuneVideo_10.17012.10301.0_x64__8wekyb3d8bbwe\Video.UI.exe

    Problem signature
    Problem Event Name: MoAppCrash
    Package Full Name: Microsoft.ZuneVideo_10.17012.10301.0_x64__8wekyb3d8bbwe
    Application Name: praid:Microsoft.ZuneVideo
    Application Version: 10.17012.1030.0
    Application Timestamp: 58a42d56
    Fault Module Name: CompPkgSup.DLL
    Fault Module Version: 10.0.14393.953
    Fault Module Timestamp: 58ba5c12
    Exception Code: c0000005
    Exception Offset: 000000000000349d
    OS Version: 10.0.14393.2.0.0.768.101
    Locale ID: 2057
    Additional Information 1: 4e97
    Additional Information 2: 4e977b90a5c4a3bbe1b5c2261fe092e6
    Additional Information 3: 3897
    Additional Information 4: 3897b2f303b36f198b32db453438bc7f

    Extra information about the problem
    Bucket ID: 12982e57901b621c03b0f8a6c62f9ed7 (133473325580)
    Last edited by Bree; 15 Mar 2017 at 08:36.
      My ComputersSystem Spec


 
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