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  1.    18 Mar 2017 #151
    Join Date : Oct 2013
    Posts : 25,221
    64-bit Windows 10 Pro build 17040
    Thread Starter

    You're most welcome.
      My ComputersSystem Spec
  2.    18 Mar 2017 #152
    Join Date : Dec 2015
    Posts : 5,936
    Windows10

    Quote Originally Posted by Brink View Post
    Hey Anak,

    No worries. It'll only hide or show the message without any consequences. You will still be able to update to the Windows 10 Creators Update when it is released via Windows Update.
    Although experience shows manual upgrading via an iso to be most reliable way to upgrade. Also it can take a while before users get upgraded via Windows update.
      My ComputerSystem Spec
  3.    18 Mar 2017 #153
    Join Date : Aug 2015
    Posts : 9
    Win 10

    Quote Originally Posted by sergey9012 View Post
    Solution for crashing players after latest Windows 10 update (KB4013429)

    Wednesday March 15th 2017

    This Windows update contains a new version of the file CompPkgSup.dll which has a bug that can cause applications to crash. It only happens when an application uses the Microsoft DTV-DVD Video Decoder (msmpeg2vdec.dll) on systems where MPEG-2 is activated in that decoder. That is either when you installed the DVD Player app from Microsoft, or if you upgraded from Windows 7.
    Solution #1:
    Windows Settings app > Update & Security > Update History > Uninstall updates > Uninstall KB4013429
    <><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><><>

    Many thanks to sergey for the above. Solution 1 has worked - for now!
    Background ~ I've used Windows Media Center during the many incarnations of Windows to watch live TV thro' various usb and TV tuner cards. For Win10, I d/loaded the WMC which integrates itself into Windows as "ehome". I've tried but not got the knowledge to configure more complex progs such as Kodi to do what WMC does so easily. So it was with much annoyance that this update resulted in WMC failing whenever trying to watch live TV.
    I followed the instructions to delete KB4013429 and after an interminable wait, WMC is usable again so repeated thanks.

    However I need guidance now please on how to prevent KB4013429 reloading when I shut down - assuming it will try to reinstall.
      My ComputerSystem Spec
  4.    18 Mar 2017 #154
    Join Date : Apr 2015
    Posts : 226
    10 Home 64-bit | v1709| Build -16299.19

    However I need guidance now please on how to prevent KB4013429 reloading when I shut down - assuming it will try to reinstall.
    You don't show what version of 10 you're running so you may have to do a regedit, but this may help: Windows Update - Enable or Disable Check for Updates in Windows 10 If not look at the bottom of the tutorial for more related and there's even more under the "W's" in Tutorials.
      My ComputersSystem Spec
  5.    18 Mar 2017 #155
    Join Date : Aug 2015
    Posts : 9
    Win 10

    Quote Originally Posted by Anak View Post
    You don't show what version of 10 you're running so you may have to do a regedit, but this may help: Windows Update - Enable or Disable Check for Updates in Windows 10 If not look at the bottom of the tutorial for more related and there's even more under the "W's" in Tutorials.
    <><><><><><><><><><><><><><><><><><><><><><><><><><>

    I appreciate your quick & helpful reply Anak.
    winver reports "Version 1607 (OS Build 14393.0)"
    I've followed your link and the reg entries were installed OK.

    ...........now to do more reading on ensuring I update only what I need ~ if that's possible !

    Thanks again.
      My ComputerSystem Spec
  6.    18 Mar 2017 #156
    Join Date : Aug 2016
    S/E England
    Posts : 4,509
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Quote Originally Posted by sergey9012 View Post
    ...This Windows update contains a new version of the file CompPkgSup.dll which has a bug that can cause applications to crash. It only happens when an application uses the Microsoft DTV-DVD Video Decoder (msmpeg2vdec.dll) on systems where MPEG-2 is activated in that decoder. That is either when you installed the DVD Player app from Microsoft, or if you upgraded from Windows 7.
    ...
    Solution #2 (untested):
    Remove the DVD Player app
    Thanks for a concise description of the bug. Solution #2 is not a complete solution as there are other cases that will try to use msmpeg2vdec.dll. Attempting to play .TS or .VOB files in Films & TV or Media Player for example. Solution #1 is my preferred option.
      My ComputersSystem Spec
  7.    18 Mar 2017 #157
    Join Date : Aug 2016
    S/E England
    Posts : 4,509
    10 Home x64 (1709) (10 Pro on 2nd pc)

    Update: Microsoft have today acknowledged the video crash problem and updated the KB4013429 article.

    Known issues in this update

    Symptom Workaround
    ...
    Windows DVD Player (and 3rd party apps that use Microsoft MPEG-2 libraries) crashes when run. This issue is currently being addressed and a fix will be provided when ready.


    ...

    Article ID: 4013429 - Last Review: 18 Mar 2017 - Revision: 51



    https://support.microsoft.com/en-gb/help/4013429
      My ComputersSystem Spec
  8.    18 Mar 2017 #158
    Join Date : Apr 2015
    Posts : 226
    10 Home 64-bit | v1709| Build -16299.19

    Quote Originally Posted by Don Aldux View Post
    <><><><><><><><><><><><><><><><><><><><><><><><><><>

    I appreciate your quick & helpful reply Anak.
    winver reports "Version 1607 (OS Build 14393.0)"
    I've followed your link and the reg entries were installed OK.

    ...........now to do more reading on ensuring I update only what I need ~ if that's possible !

    Thanks again.
    You're welcome.

    It's good to show your version and build. Btw, you might be a little behind I'm using 14393.953 and your showing 14393.0; but I erred, I should've asked that I wanted to know your edition, home or pro, that caused my reference about using regedit or grpedit.

    Updating what you need? I'm sure there are threads around the forums, lets see: Here's tenforums search for Updating what you need and opting-out. Do a web search for those two terms to find more.

    That tutorial I posted earlier "enable, disable" should work, but with win10 you never know.
      My ComputersSystem Spec
  9.    18 Mar 2017 #159
    Join Date : Aug 2015
    Posts : 9
    Win 10

    Just the Home version of 10.
    Good of you to supply the links about updating etc. I'll read them.

    Interesting post from "Bree" about:-
    Update: Microsoft have today acknowledged the video crash problem and updated the KB4013429 article.
    The hours I've wasted chasing why WMC kept crashing
      My ComputerSystem Spec
  10.    18 Mar 2017 #160
    Join Date : Apr 2015
    Posts : 226
    10 Home 64-bit | v1709| Build -16299.19

    My pleasure, yes interesting, the fix may not come until April with creator, if then. I don't use WMP or WMC that much but from what I've tested so far, all's good for me.
      My ComputersSystem Spec

 
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