Issue Details
Who:**** Insiders installing build 15042 to their PC
Issue:*** During the 15042 install, your PC may “hang” and become unresponsive at the Windows boot logo screen
Why:**** One of the required install processes may initialize but not complete or timeout, thus causing the “hang”
What to do:**** There are no lasting effects from this issue.* Please see the workaround steps below to continue with your update
*
Workaround Steps
For users who encounter this issue, the following steps will allow you to work around this issue.
Manually reboot your PC if it “hangs” at the boot logo during the first attempt to install build 15042
Allow your PC to successfully roll back to your previous OS build
Log into your PC and open a Command Prompt (Admin) window:
Click Start
Type Command Prompt
Right-click Command Prompt (desktop app) in the results listSelect Run as Administrator
Click Yes to confirm
One line at a time, paste these commands into the command prompt window.*
Press enter after each line:
reg delete HKEY_LOCAL_MACHINE\system\setup\upgrade\nsimigrationroot /f
netsh int ipv6 set locality state=disabled
reg delete HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Nsi\{eb004a01-9b1a-11d4-9123-0050047759bc}\28 /f
Close the Command prompt window
Reboot your PC
Re-scan for updates and re-attempt the install