Windows 10: Microsoft Fixes the Windows 10 Freezing Issues

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  1. Posts : 20,840
    64-bit Windows 10 Pro build 16199
       01 Sep 2016 #1

    Microsoft Fixes the Windows 10 Freezing Issues


    Good news! Microsoft revealed that it has solved the freezing issues that have bedeviled Windows 10 users who installed the Anniversary Update, upgrading them to version 1607. And it has released a Windows Update that fixes the problem.

    “After the launch of the Anniversary Update for Windows 10, Microsoft received a small number of reports of Windows 10 freezing when signing into Windows after installing the Anniversary Update,” a Microsoft forum post explains. “With the help of users and MVP’s [sic] who posted on this thread, an investigation determined that a small fraction of users who had moved app information to a second logical drive could encounter this issue.”

    About two weeks back, I noted that Microsoft had posted a few workarounds for those experiences the freezing issues. These included moving your apps and data to the system drive and temporarily rolling back to Windows 10 version 1511.

    Today, however, there is a better solution: Simply check for updates and install the Windows Update KB3176938 that Microsoft released yesterday (August 31), and you’re good to go...


    Read more: Microsoft Fixes the Windows 10 Freezing Issues - Thurrott.com

    See also: Cumulative Update KB3176938 Windows 10 build 14393.105 - Windows 10 Forums
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  2. Posts : 3,357
    W10 Pro x64/W7 Ultimate x64 dual boot main - W10 Pro Insider Preview/W7 Pro x64 - remote pc
       02 Sep 2016 #2

    PC World has a similar report as well with pretty much the same title. Microsoft fixes Windows 10's Anniversary Update freezing | PCWorld

    No such login freeze issue encountered here at all between the three desktops and three laptops while a fourth still needs to be looked at as for the lack of display issue.
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  3. Posts : 291
    Windows 10 Pro x64, Windows 7 Ultimate x64 SP1, Windows 8.1 Pro x64
       02 Sep 2016 #3

    I was getting periodic freezes on two of my systems and this update seems to have corrected the problem. Keeping fingers crossed.
      My ComputerSystem Spec

  4.    02 Sep 2016 #4

    My bootup, freezing issues have disappeared since installing the latest update.
      My ComputerSystem Spec

  5.    03 Sep 2016 #5

    After this Update, there are still issues with external HDD. I was making a System Backup and system froze nearby the end. Sometimes pressing the "eject" Button there is no message "safe to remove". Sometimes connecting the HDD, Explorer does not Start automatically. This is random, I can not reproduce it.
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  6. Posts : 164
    Windows 10 14590 x64 and Win Insider test builds
       03 Sep 2016 #6

    pbcopter said: View Post
    I was getting periodic freezes on two of my systems and this update seems to have corrected the problem. Keeping fingers crossed.
    I've been having random freezing but no loading issues on the win betas since forever or at least almost 1 yr. but not so much on the regular 1511-th2 and the 1607-AU builds here on the other PC's here .
    or this one on the OEM HDD w/ 1706-AU I rolled in and running 14915 right now on an SSD .




    Not seeing all that drama with this new PC in my specs for nearly 1.5 weeks since new now except occasionally in Chrome that can do that on it's own in a heartbeat anyway......... but not nearly as frequently as Edge .


    The PC this replaced was a 6 yr old upgraded HP Pavilion AMD AM3 platform ,Phen.II x6 CPU on the OEM mainboard known to have a lousy nvidia chip set . That main board fried a couple of weeks back to the day and my have been deteriorating all along but it was performing well until it's sudden death at turn on from a regular shut down ,it mostly loaded windows then died .


    Anyway if this hotfix-update helps us out I'm all for it .
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  7.    03 Sep 2016 #7

    I had random freezing's before the update but it seems to have been corrected
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  8. Posts : 164
    Windows 10 14590 x64 and Win Insider test builds
       03 Sep 2016 #8

    Adalwar said: View Post
    After this Update, there are still issues with external HDD. I was making a System Backup and system froze nearby the end. Sometimes pressing the "eject" Button there is no message "safe to remove". Sometimes connecting the HDD, Explorer does not Start automatically. This is random, I can not reproduce it.
    I have a few 2TB Seagate expansion desk ( USB drive ) and migrated some data ~ 280GB to one last week .I was scraping data out of my old PC that fried its mainboard this PC in my specs replaced ...........no problems moving the data or any other time when I clean instal these win betas and park the data ,desktop ,folders and files on that drive and bring it back here to the SSD in this new test mule in my specs and the one I used before that and re install the exe. programs . I just did that thurs nite clean installing 14915 .
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  9. Posts : 3,357
    W10 Pro x64/W7 Ultimate x64 dual boot main - W10 Pro Insider Preview/W7 Pro x64 - remote pc
       03 Sep 2016 #9

    That's an Insider build not the RS1 which has been seeing problems. So far haven't been seeing any problems on either the main or remote secondary with each having an external enclosure(main has fan cooled model) with a 1tb drive in each. Those had been pulled out of the main some time back when moving to a pair of 2tb server class drives and generally left off when not in use and especially when going from build to build allowing for each to have it's own fresh detection.

    That seems to avoid any hangups or hangovers when going build to build while the remote desktop is presently in standby mode as far as the Preview builds go.
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  10. Posts : 172
    Windows 10 Home 64 bit (with Creators OS)
       03 Sep 2016 #10

    This update was installed on my machine on 1 Sept but the freezing continues. I read that the bug strikes machines with an SSD holding the C: drive, and personal files on an internal rotational drive, as in my case. (My programs are also on the SSD).

    Mr. Thurrott advises (see text below) that if the bug continues, create another admin account and the original account will be cured. However, the process of creating another admin account includes the steps shown in the attachment which includes setting an email address and a password. My computer shop set up my new computer specially to make me the administrator without a password or other signing in stuff (I am as sole user). I really don't want to risk ending up with complicating the simplicity of my present method of just starting or waking without any need ever to sign in.

    Would it be possible for me to delete the second account without messing up my own admin account?

    How to proceed please? Thanks.


    Mr. Thurrott: "And if for some reason you’re still experiencing freezing problems after all this, Microsoft recommends creating a second administrator account on your PC, and signing in to that account. Once you do so, your regular account should work fine again."
    Click image for larger version. 

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